Job Description

Position Purpose

Responsible for recruitment and placement of highly skilled marine professionals across various roles within the maritime industry

Responsibilities

• Interacts with customers via telephone, email, online chat, or in person to provide support and information on services.
• Fields customer questions and complaints
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the organization's needs.
• Assists with job postings and advertisement processes. (performs not assists)
• Screens applications and selects qualified candidates.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.
• Collaborates with the hiring manager and or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates and pertinent details.

Minimum Experience Requirements

• 2 + years of experience with customer service, call centers, insurance, sales, recruiting or trade experience

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