Job Description

Bravado represents a venture-backed SaaS company that is redefining back-office automation for TPAs and insurance firms through cutting-edge AI.

This 35-employee, Series A firm ($11.65 million total funding), which is trusted by 80+ customers and rapidly scaling across multiple product lines, is hiring a Director of Sales Operations to build and optimize its GTM infrastructure from the ground up. Reporting directly to the CEO, this hybrid role sits onsite in Scottsdale and plays a foundational part in the company’s revenue engine.

Solution

Our client replaces manual back-office workflows with AI-powered automation that extracts, classifies, and processes unstructured data across trust accounting and customer experience operations.

With solutions purpose-built for third-party administrators and insurance firms, the platform enables operational scale, reduces reliance on outsourced labor, and improves CX across the board. Customers choose us to solve complex problems in a high-stakes, regulation-heavy ecosystem where efficiency and accuracy are paramount.

Role

* Strategic, hybrid role based in Scottsdale; reports to the CEO with deep cross-functional exposure.

* 140K–160K base salary, 180K–200K OTE, plus equity and full benefits.

* You’ll architect all sales infrastructure—forecasting, enablement, territory planning, reporting, tech stack design, and more.

* This is not a quota-carrying or AE management role—you’ll own systems, strategy, and process execution.

* Ideal candidates have 5–10 years of experience in Sales Ops, RevOps, Enablement, or GTM Strategy at high-growth SaaS startups.

* Must be fluent in tools like HubSpot, Apollo, Outreach, and generative AI, and capable of designing workflows without doing the admin work yourself.

* You will build our first sales playbook, run onboarding and enablement programs, and support top-of-funnel strategy across SDR and marketing functions.

* Deep analytical chops, cross-functional communication, and a collaborative, entrepreneurial mindset are essential.

Culture

* You’ll work directly with the CEO and senior leaders across product, finance, client success, and sales.

* G2 reviewers praise the platform’s efficiency: “It’s like having an accountant and assistant rolled into one—huge time savings.”

* We are solving real, persistent workflow problems in a $10B+ vertical, with strong backing from Neotribe Ventures and Stage Venture Partners.

* Expect a fast-moving, execution-first environment with smart operators, modern tools, and low politics.

* With traction across two high-ROI product lines and a growing base of referenceable customers, this is the ideal inflection point to step in and shape how the company scales.

Official Job Description

We’re looking for a data-driven, systems-minded operator who can architect and optimize our sales infrastructure from the ground up. This is a strategic yet hands-on role reporting directly to the CEO. You’ll work closely with our senior AE lead and collaborate cross-functionally across sales, marketing, product, and success.

This is not a quota-carrying role, nor will you manage AEs. Your mission is to drive clarity, consistency, and scale across all GTM activities — from forecasting and pipeline ops to sales enablement and demand generation.

What You’ll Own

• Revenue Operations & Forecasting: Own pipeline visibility, forecast accuracy, territory planning, and revenue modeling. Design reporting frameworks that drive data-informed decisions.
• Sales Enablement & Training: Build and deliver onboarding programs, process documentation, demo workflows, and objection handling frameworks. Analyze past sales calls and support reps with tools and data that help them win.
• Playbook Development: Build the complete sales playbook from scratch — including messaging, sequences, ICPs, personas, and pricing guidance.
• Tech Stack Ownership: Administer and optimize HubSpot, Apollo, Outreach, and Velocity Engine. You’ll be responsible for system strategy, not data entry — and we’ll support outsourcing admin work as needed.
• GTM Strategy Support: Partner with the CEO and senior leadership to refine ICP, positioning, pricing, and campaign effectiveness.
• Demand Generation & SDR Alignment: Optionally support or lead the SDR team. Influence outbound strategy and ensure SDR activity aligns with marketing efforts and pipeline goals.
• Cross-Functional Collaboration: Act as the connective tissue between sales, product, marketing, and success to keep everyone aligned and accountable.

Who You Are

• 5–10 years of experience in Sales Ops, RevOps, GTM Strategy, or Enablement — ideally in high-growth SaaS environments
• Proven ability to build systems and processes from scratch
• Highly skilled in CRM, forecasting, analytics, and playbook creation
• Comfortable supporting AE performance through data, tools, and structured enablement
• Deeply tech-savvy — confident using and integrating tools like HubSpot, Apollo, and generative AI platforms
• Collaborative, entrepreneurial, and excited to shape a company's go-to-market operations from the ground up

Bonus Points For

• Experience with vertical SaaS, fintech, insurance, or workflow automation (not required)
• Background working with SDRs or marketing teams
• Strong HubSpot fluency or experience managing outsourced admin support
• Familiarity with ABM tools or copywriting platforms like Velocity Engine

Why Join Us?

• $140K–$160K base | $180K–$200K OTE
• Full medical, dental, and vision coverage
• Paid time off and parental leave
• Relocation support available for out-of-state hires

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