SSA/AGPA - Medical Staff Office - Metropolitan State Hospital - 25-234 Job at Department of State Hospitals, Los Angeles County, CA

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  • Department of State Hospitals
  • Los Angeles County, CA

Job Description

Job Description and Duties

**Position is Limited-Term for 12 months. This position may be terminated at any time or may become Permanent at a later date**

Metropolitan State Hospital is located in the city of Norwalk.

The Department of State Hospitals - Metropolitan's Medical Staff Office is currently accepting applications for Staff Services Analyst (SSA)/Associate Governmental Program Analyst (AGPA); Limited-Term/Full-Time. Working Title : Staff Services Analyst or Associate Governmental Program Analyst - Medical Staff Office.

Under the direction of the Staff Services Manager I, the SSA/AGPA carries out the professional and analytical duties in the Medical Staff Office. This includes participating in the analytical studies of organization, procedures; gathers, tabulates, and analyzes data; creating reports; uploading collected data into multiple databases; draws organization, workload, and other charts. The analyst will be responsible for directing, creating, and analyzing the centralized Appointment and Reappointment (new applications, initial appointments, provisional reviews, and reappointments) packets for all Medical Staff Members. The analyst will cross train as a backup for Adverse Drug Reaction (ADR), Medication Variance Reporting (MVR) and Mortality Interdisciplinary Review Committee (MIRC) reporting. Develop and update MSO training presentation and materials for hospital staff. Facilitate training sessions for Credentialing & Privileging, MVR, ADR, and MIRC, providing support and expertise to ensure effective retention of content. 

To be considered for this job opportunity, applicants must have eligibility by way of permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM.

It is your responsibility to ensure you meet the minimum qualifications as stated in the announcement. Please carefully read the Minimum Qualifications for the position before taking the exam to ensure you are qualified for the position and have met all requirements.

The examination is a separate process from applying for this vacancy.  Please carefully read and follow the instructions for each process.

SSA EXAM LINK : 

AGPA EXAM LINK : 


***Click on the link to complete the Department of State Hospitals Recruitment Survey: 

You will find additional information about the job in the .

Working Conditions

Face Coverings

While working on-site, employees must foll ow current face covering guidance as issued by CDPH.

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.

Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from MSH.Recruitment@dsh.ca.gov. It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.

Employees applying for this position who wish to be considered on a transfer basis must meet the minimum qualifications and all transfer rules. You may also be required to provide additional documents, such as copies of your college transcripts during the screening process when applicable. Please provide proof of the highest paying class you were permanently appointed to from an eligible list.

All Examination and/or Employment Application forms must include: “to” and “from” dates (month/day/year); time base; and civil service class titles. Examination and/or Employment Application forms received without this information will be rejected. Resumes will not be accepted in lieu of a completed Examination and/or Employment Application (STD. 678) form.

Note : If you are applying for multiple positions, you must complete a STD 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered .

EMAILED OR FAXED APPLICATIONS WILL NOT BE ACCEPTED

Applicants are responsible for obtaining proof of mailing or submission of their applications to MSH-Human Resources Department, Selection Services Unit.  Confirmation/receipt of USPS mailed submittals can only be provided for by Certified Mail.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

- Experience providing excellent customer service

- Strong proficiency in Microsoft Word, Excel, and PowerPoint
- Excellent written and oral communication skills

- Excellent analytical and research skills

- Work well independently as well as in a team environment
- Ability to manage multiple priorities/projects

- Self-starter, flexible, and has a positive attitude

Benefits

Benefit information can be found on the website and the website.

Working for the State offers great opportunities, generous benefits, and career development. Benefits information may be obtained by going to 

In addition, you can look forward to:

*Free parking

*Convenient to public transportation

*Located near multiple eateries and major freeway access

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    A Statement of Qualifications (SOQ) is required. Your SOQ should be  no more than two (2) pages, Arial 12-point font, single-spaced, and must include:

    - Your name and Job Control number
    - Your responses to the following prompts:

    1. Please give an example of a project you worked on with a team. Describe your role on the team and how you contributed to the success of the team.
    2. Describe your experience in dealing with a variety of individuals at all levels in an organization, including your ability to effectively communicate and interact both verbally and in writing.

Job Tags

Permanent employment, Full time, Work at office, Flexible hours,

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