Job Description

Job Description

Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Position is responsible for pre cleaning of garments and preparing them for return to guests or team members. Responsibilities include pre cleaning spot and stain removal, sorting, tagging and inspection of garments prior to and after processing.

Job Specific 90%

• Sorts, tags, and pre-processes garments prior to cleaning
• cleaning
• Inspects garments and removes any foreign particles from pockets
• Loads garments into cleaning equipment
• Removes clean garments from machines and prepares them for required finish work
• Sorts and inspects cleaned garments prior to performing finish processing
• Operates steam tunnel equipment to remove wrinkles and process delicate and non-pressable garments
• Places garments on hangers, folds, boxes and/or bags finished garments
• Gathers/verifies /counts/groups garments belonging to individual guests together for return, removes tags
• Maintains overall cleanliness of work area and equipment
• Other duties as assigned

General 10%

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with Loews Hotels standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with Loews Hotels standards, policies and rules
• Recycles whenever possible
• Remains current with Loews Hotels information and changes
• Complies with Loews Hotels uniform and grooming guidelines

Qualifications

Required:

• Thorough knowledge and understanding of dry cleaning equipment, spotting techniques and chemicals
• Ability to read and write English
• Ability to stand, bend and stoop repetitively during entire 8 hour shift
• Ability to lift up to 35 lbs. repetitively
• Ability to work flexible schedule to include weekends and holidays

Education: High School Diploma or Equivalent

Experience:

• One year prior experience operating various pressing equipment in a high volume laundry operation
• Three to five years' experience as a dry cleaner/spotter in high volume operation preferably hospitality related

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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