Job Description
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
Four Seasons Resort Palm Beach is seeking an In-Room Dining Server to join our exciting In-Room Dining team. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!
Job Requirements The In-Room Dining Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The In-Room Dining Server offers guests an enjoyable and expertly served dining experience while conforming to Four Seasons standards of excellence, food quality, professionalism and friendliness equal to that of the finest restaurant in the city.
The In-Room Dining Server serves guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. This position is responsible for delivery of food orders including any amenities, special needs or requests to the guest in-room. The In-Room Dining Server will check completed kitchen orders with the order taker or guest's original order and transport items to the guestroom in a timely manner to ensure proper food quality.
What you will do - To demonstrate through knowledge and ability, the execution of the service steps (i.e. greeting the guest(s), taking their order, serving of food, wine etc. during operating hours).
- To offer service all guests in a manner which exceeds expectations.
- To understand methods of preparation and presentation of all foods served.
- To have a solid knowledge of the wine and beverages served in the In Room Dining.
- To be vigilantly attentive to service details and product quality.
- To collect food from the kitchen when required.
- To assist in other Food and Beverage areas when requested to do so, as business volumes require.
- Must be able to analyze guest situations and make suggestions that meets and exceeds the guest's expectations of the hotel.
What you bring - High school education or equivalent experience
- At least 6 months experience within the same or similar position with Four Seasons or other organization. Hotel or restaurant experience preferred.
- Must be fluent in reading, writing and spoken English
Schedule - Must be able to work all shifts including AM, PM, weekends, and holidays.
What to Expect Competitive Salary & Wages
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
... and so much more!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Four Seasons Hotels Limited
Job Tags
Holiday work, Local area, Shift work, All shifts,