Job Title: Remote Help Desk Support
Hourly Pay: $20 - $24/hour
Summary:
We’re looking for a helpful and patient Help Desk Support professional to join our team. In this work from home role, you’ll assist customers with technical issues and answer their questions. If you enjoy troubleshooting and helping others find solutions, this job could be a perfect match for you.
Job Responsibilities
Assist customers by phone or email to resolve technical problems
Help users navigate software or hardware issues
Document support cases and ensure timely follow-ups
Provide step-by-step instructions for troubleshooting
Collaborate with your team on more complex issues
Qualifications
Basic computer skills and familiarity with troubleshooting
Strong problem-solving skills and attention to detail
Reliable internet connection and a quiet workspace at home
No prior experience requiredwe provide the training
Perks & Benefits
100% work from home
Competitive hourly pay: $20 - $24
Paid training to set you up for success
Flexible work hours and the option to work weekends
Friendly team environment with continuous support
Opportunities for growth and advancement
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