Job Description

Opportunity: Director of Housekeeping
Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests.
Potential Career Path
Area Director of Housekeeping – Assistant General Manager – General Manager
Essential Job Functions
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Maintain an effective inspection program for hotel rooms, public and other assigned areas.
Oversee or prepare schedules consistent with hotel occupancy and updated forecasts and/or notify third party vendor of weekly staffing needs.
Observe and monitor staff performance to meet established productivity and cleanliness standards.
Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
Monitor and creatively communicate guest service scores to drive improvement and higher guest satisfaction.
Conduct daily pre-shift meetings to effectively communicate to and celebrate with the housekeeping staff.
Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, and guest room safety).
Maintain positive working relationships with vendors and third-party contract labor.
Maintain departmental expenses in line with budget and forecasts.
Ensure compliance with brand standards, if applicable.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
Perform other duties as requested by management.
Position Requirements
High School diploma or equivalent preferred.
Two years previous housekeeping supervisor experience required.
Work Environment and Context
Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Tags

Holiday work, Contract work, Shift work, Weekend work,

Similar Jobs

Nike

Lead Planner, NA, Dick’s Sporting Goods Job at Nike

Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its ...

Syntricate Technologies

Tableau Developer Job at Syntricate Technologies

Title: Tableau DeveloperJob location: Newark, NJ onsiteJob Duration: 12+ MonthsFace to Face InterviewJob Description:We are looking for a tableau developer to work with the business and IT teams. The responsibilities of a tableau developer include creating technical...

Yadea Technology Group Co., Ltd.

Spanish Translator（Mexico) Job at Yadea Technology Group Co., Ltd.

1Assist leaders to participate in contacting, maintaining and negotiating with important customers;2Assist in the organization of terminal business team and dealer team training and empowerment;3Assist regional store management and standardize the implementation of...

Patrique Mercier Recruitment TR

Freelance Recruiter - Work From Home Job at Patrique Mercier Recruitment TR

...Patrique Mercier Recruitment is seeking a Freelance Recruiter to join our dynamic team! This is a fantastic opportunity to work from home and manage your own schedule while helping connect talented candidates with exciting job opportunities. As a Freelance Recruiter,...

Carpe

Video Editor Job at Carpe

...Job Description Job Description Job Title: Video EditorLocation: Durham, NC, in-person role Department: Marketing, Full time -... ...like YouTube and TV. You will work closely with the Senior Video Editor, the Head of Creative R&D, and the rest of the Carpe creative team...

Director of Housekeeping Job at Embassy Suites by Hilton Palm Desert, Palm Desert, CA

YzZ1aHIvZjZVVlV4U1dPVTlSZzVweVBkRlE9PQ==