Job Description

The Studio Technician is responsible for ensuring the continued operation of the equipment in the SAE Institute studios and providing technical support to students in their use of equipment. Helps to ensure that equipment and studio operations are conducted in accordance with SAE Institute policies and procedures.

Studio Technician Duties and Accountabilities:

• Maintenance of studios and other practical and resource facilities.
• Responsibility for maintaining and updating equipment and resources databases.
• Report faults with studios and equipment.
• Assist in repairs and installations as required.
• Monitor stock levels for cables and manufacture more where required.
• Facilitate and record student studio booking.
• Ensure appropriate student behavior and studio usage during practical sessions.
• Keep records of equipment loans to students.
• Answer after-hours telephone inquiries.
• Attend open houses and marketing events as required.
• Keep work station and surrounding areas tidy at all times.
• Ensure all electronic files and documents are organized and managed appropriately.
• Monitor campus security during after-hours practical sessions.
• Be responsible for locking and alarming the campus on completion of after-hours practical sessions.
• Responsible for carrying out the local Campus Emergency Response and Evacuation procedures, and complying with the Campus Security and Crime Prevention Policy.
• Attend all scheduled work times punctually.
• Undertake other duties as requested by management.

Studio Technician Key Relationships

• I. Technology Supervisor
• II. Campus Director
• III. SAE Institute Local Staff
• IV. SAE Students

Studio Technician Key Result Areas:

4-8 objectives with associated activities and KPI's (which can then align with the performance plan) that the incumbent is accountable for.

Objective:

• Ensure Studio equipment is serviced and working properly.
• Maintain Studio Equipment Inventory.

Major Activities:

• Provide technical support to students in their use of equipment
• Report faults with studios and equipment.
• Assist in repairs and installations as required.
• Track the use of equipment and maintain inventory.

Key Performance Indicators:

• Ensure appropriate student behavior and studio usage during practical sessions.
• Facilitate and record student studio booking
• An accurate accounting of inventory is maintained at all times.

Studio Technician Qualifications:

• Associate Degree and Certifications in the creative media field (Preferred).
• 1-2 years relevant experience working with various equipment and consoles in creative media field.
• Knowledge of and industry experience in a related discipline area

COMPETENCIES

• Ability to work in a team.
• Trust worthy, resourceful, punctual and able to multi-task.
• Demonstrated high level of communication skills both verbal and written.
• Possess an appropriate qualification level in a related field.
• Knowledge of and industry experience in a related discipline area.
• Proven organizational skills.
• Ability to organize, prioritize and meet deadlines.
• Proficient in the use of the required hardware and software.
• Familiar with using the Internet and email.
• Demonstrated client service orientation.
• Ability to work in and foster a harmonious working environment.
• Willingness to pursue professional development opportunities.

Studio Technician Additional Information:

Part Time - hours must remain flexible. This position requires evenings or weekends.

Sitting and standing for long periods. Dexterity and coordination to handle files and single pieces of paper, occasional lifting of items weighing up to twenty-five (25) pounds such as files, stacks of paper, equipment and other materials. Moving from place to place within the organization, minimal reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.

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