(Virtual) Customer Service Representative Job at Newport Associates, Houston, TX

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  • Newport Associates
  • Houston, TX

Job Description

Location:   Work From Home

Job Type:   Full-Time or Part-Time

Are you passionate about travel and ready to turn that passion into a career — all from the comfort of your own home? We're seeking motivated individuals to join our team. This is a unique opportunity to build a new skill set, help clients create unforgettable travel experiences, and grow professionally within a supportive and flexible environment.

What You'll Do:

  • Client Engagement:   Consult with clients to understand their travel goals and design personalized, budget-conscious travel itineraries.

  • Booking & Coordination:   Arrange all elements of travel including flights, hotels, cruises, car rentals, excursions, sporting events, and more.

  • Social Media Outreach:   Leverage platforms like Facebook, Instagram, TikTok, LinkedIn, and YouTube to promote travel opportunities and connect with potential clients (no prior experience required — training provided).

  • Community Networking:   Build relationships with local businesses, schools, churches, universities, and event planners to expand our client base.

  • Professional Presentation:   Deliver polished, professional travel proposals that reflect our concierge-level service.

  • Ongoing Support:   Monitor itinerary updates, assist with changes, and ensure client satisfaction from booking to return.

  • Continual Learning:   Participate in complimentary training sessions and stay up-to-date with the latest industry offerings and tools.

Perks & Benefits:

  • Certification:   Become a certified travel agent through our comprehensive training program.

  • Employee Travel Discounts:   Enjoy access to exclusive travel deals for personal use.

  • Flexible Scheduling:   Set your own hours to maintain work-life balance.

  • Dedicated Resources:   Use our streamlined platform to manage bookings and client communications.

  • Mentorship & Growth:   Receive ongoing support and guidance to help you succeed and grow within the business.

Qualifications:

  • No prior experience required — we provide full training

  • Strong communication and customer service skills

  • Highly organized with the ability to multitask and prioritize

  • Enthusiastic, self-motivated, and eager to learn

Ready to Start Your Journey?

If you're looking for a flexible, rewarding opportunity in the travel industry, we want to hear from you. With comprehensive training, a supportive team, and real potential for growth, this is more than just a job — it’s your next big adventure.

Apply Today — Your Travel Career Starts Here!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Part time, Local area, Work from home, Flexible hours,

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