Job Description
Job Description
Job Description
Benefits:
- Life Insurance
- Uniform Voucher
- Short Term Disability
- Health Insurance Stipend
- Competitive salary
- Flexible schedule
- Training & development
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Vision insurance
- Bonus based on performance
ABOUT THE POSITION The Veterinary Practice Manager position is a supervisory position enlisted to provide a variety of analytical, evaluative, advisory, and technical functions in support of driving revenue to Maricamp Animal Hospital through the development and optimization of processes. Additionally, this role is intended to train, lead, and manage the team members in the medical department to achieve optimal performance success within their roles at Maricamp Hospital.
ABOUT THE COMPANY Maricamp Animal Hospital is a small animal, general medicine practice located in Ocala, FL. Our mission is to empower a lifetime of memories, bringing pet health solutions that impact our community. We provide owners with the education they need in order to make a fully informed decision about their pet's health care. We are dedicated to ensuring our patients have the results and success they deserve. Our core values are the backbone of our business and guide our hiring process: we create impact, have discipline, are accountable, in alignment, results-oriented, and inspirational.
OBJECTIVES Operational Effectiveness (50%)- Develop and implement strategies aimed at increasing practice revenue, improving profit margins, and optimizing overall financial health through effective pricing, service offerings, and resource management.
- Create and execute comprehensive business plans focused on long-term financial growth, including market analysis, service diversification, and client retention strategies.
- Lead efforts to streamline practice operations, improve productivity, and reduce expenses to enhance profitability without compromising service quality.
- Ensure compliance with regulatory agencies and laws. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor.
- Implement initiatives to increase client satisfaction, retention, and referrals, contributing to sustained revenue growth and enhanced client loyalty.
- Maintain awareness of industry trends and competitive pricing strategies, ensuring the practice remains competitive in the market while maximizing profit opportunities.
Team Management (50%)- Provide strong leadership to the practice team, fostering a results-oriented environment where financial goals related to revenue, expenses, and profit growth are consistently achieved.
- Work in conjunction with Leaders to oversee the continued education and training of medical staff while evaluating progress and performance to ensure the team members success and alignment within the company
- Monitor and report on the medical teams progress of metrics to Leadership, ensuring each position is keeping and reaching daily, weekly & monthly targets and goals
- Quality control to ensure the medical teams accountability to their job duties and adherence to policies and procedures through report analysis, performance reviews, and communicative feedback.
COMPETENCIES - Understands the ethical requirements of the veterinary practice, as outlined in the AVMA and CVPM code of ethics, and ensures that professional and support staff fulfill their ethical responsibilities
- Proven track record of implementing strategies to increase revenue, reduce expenses, and improve profit margins. Experience in developing and executing plans that positively impact the practices bottom line.
- Excellent verbal and written communication skills with a proven ability to navigate relationships with clients, co-workers, and patients
- Requires ability in problem-solving - decisions involving veterinary expertise will be reserved for the practitioners.
- Demonstrates initiative and self-motivation to follow through on all responsibilities in a timely manner.
- Strong computer skills and highly proficient in MS Office Suite, Windows, and Google Suite with experience using Veterinary EMR software.
- Ability to direct, guide, and assist a team for operational cohesiveness
- Proven ability to maintain professionalism through implementing mission, vision, and core values and ensuring the teams compliance with the same standard.
- Experience monitoring and assessing the performance of your own work, other individuals, and the practice to make improvements
EDUCATION AND EXPERIENCE - Minimum of 2 years of management/operations experience in the veterinary industry (required)
- Knowledge of veterinary medicine and customer service best practices in the veterinary industry (required)
- Knowledge of financial reporting and analysis (required)
- Bilingual English & Spanish is a plus
PHYSICAL REQUIREMENTS - Ability to spend prolonged periods of time standing, sitting, or walking
- Must be able to lift at least 25lbs
- Travel Required: Up to 15% for Continuing Education & Training
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
Benefits: - Health Insurance Stipend
- 10% Annunal Incentive Bonus
- 401(k) with employer match
- Vision insurance
- Dental Insurance
- Short Term Disability
- Hospital Indemnity
- Cancer Protection Assurance
- Critical Care Protection
- Accident-Only Insurance
- Employee assistance program
- Uniform Voucher
- In-House Veterinary Care Employee Discount
- Paid time off
- Employee Discount Program
- Professional Development Assistance
- Paid Employee Referral Program
Schedule: - Full-time
- Business Hours: Monday to Friday 8am-6pm and Saturday, 8am-1pm (this role is typically M-F)
Work setting: Compensation: - Salary: $60,000-$80,000 Base with 10% Annual Incentive Bonus
Ability to commute/relocate: - Ocala, FL: Reliably commute or planning to relocate before starting work (Required)
COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Maricamp Animal Hospital recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, proceed to MaricampAnimalHospital.com to submit an application! Already submitted your application and have questions? Please contact us directly at the veterinary hospital at 352-634-0300 and ask to speak to Human Resources.
Job Tags
Full time, Temporary work, Local area, Relocation, Flexible hours, Saturday, Monday to Friday,