Job Description

Motion Recruitment is currently seeking an experienced Senior Design Researcher for a long-term contract opportunity.

About the Role

As a Senior Design Researcher , you will play a critical role in driving innovation and delivering exceptional user experiences. You will collaborate with cross-functional teams to uncover meaningful customer insights, design and conduct end-to-end research, and synthesize findings into actionable recommendations. This is an exciting opportunity to join a team passionate about connecting people to experts and solving complex problems through thoughtful, customer-focused design.

What You'll Do

• Lead Research Projects: Design and execute qualitative and quantitative research, including user interviews, usability testing, surveys, and concept evaluations.
• Uncover Insights: Synthesize data into clear insights, frameworks, and actionable recommendations that influence product, design, and marketing strategies.
• Collaborate Cross-Functionally: Partner with designers, product managers, marketing teams, and engineers to align on customer needs and translate insights into product innovation.
• Customer Advocacy: Bring a holistic, end-to-end customer perspective, advocating for customer needs at every stage of the design and development process.
• Facilitate Innovation: Organize and lead design thinking workshops, ideation sessions, and stakeholder alignment meetings.

Qualifications

• Experience: 5+ years of experience leading design/UX research projects in a professional environment, preferably within a technology company or consultancy.
• Research Expertise: Proficient in qualitative methods (e.g., user interviews, usability testing) and familiar with quantitative methods (e.g., surveys, experiments).
• Tools: Experience with platforms like User Testing, Qualtrics, Figma, and Miro; familiarity with AI-native tools is a plus.
• Communication: Exceptional storytelling, data visualization, and presentation skills; comfortable presenting to leadership and cross-functional teams.
• Mindset: Positive, solution-oriented, and capable of thriving in a fast-paced, collaborative environment.
• Education: Bachelor’s degree in human-Computer Interaction, Design, Psychology, or a related field.

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