Job Description

Wright Flood is looking for a Training Specialist to join its team of Trainers! The Training Specialist will provide training and training materials to all team members throughout the organization as needed. They will assist Supervisors and Management in identifying skill gaps and staff development needs and administers training programs that align with the company and department goals.

Competencies:

• Proficient in all Microsoft products
• Written and verbal communication skills
• Strong time-management, organizational, and multitasking abilities
• Ability to work under pressure
• An aptitude to learn new software and systems
• Solid interpersonal, communications, and collaborative skills.

Accountabilities/Job Duties:

• Assists in the development and implementation of training programs for all departmental associates at all levels.
• Assists the Instructional Designer in updating current training documentation, as well as procedural/technical changes as necessary.
• Provides training feedback for team members which results in skills and core competency developments, and is seen in the achievement of performance objectives for that department.
• Assists management in identifying staff development needs and conducts training programs to meet those needs.
• Monitors and measures associate performance, both during and after training, via quality audits/testing, and reports results and recommendations for action plans regarding sub-par performers to management.
• Provide training remotely via MS Teams or comparable webinar software. Display proficiency in having to plan, initiate, manage, and conclude this format of training.
• Serves as a subject matter expert.

Requirements:

• High school diploma or equivalent
• Associates in National Flood Insurance (ANFI) designation desired.
• Prior teaching/training experience desired.
• Keeps up to date on processing guideline updates, and attends continuing educational training is necessary.
• Must be knowledgeable in all NFIP rules and regulations.
• Possess underwriting knowledge of the NFIP
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Must be able to come into the office to provide training as needed.

What We Offer:

• Excellent growth and advancement opportunities
• Paid Time Off (PTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Student Loan Repayment Program

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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