System Services and Support Analyst Job at Dexian, Merrimack, NH

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  • Dexian
  • Merrimack, NH

Job Description

System Services and Support Analyst
Westlake, TX or Merrimack, NH
Onsite Hybrid

Experience:

  • Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) or equivalent required, Master's degree a plus
  • 10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale
  • 4 + years of experience in Cloud support (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments
  • Hands-on experience with container orchestration, preferably with Kubernetes
  • Experience operating and implementing distributed & highly concurrent service-based
  • Ability to automate with various scripting languages (Python, Shell scripting, etc.)
  • Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)
  • Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
  • Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale
  • Demonstrated ability to apply modern monitoring tools (DataDog, Prometheus, Splunk)
  • Extensive experience with Oracle and PL/SQL
  • Analyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions. Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc.
  • Demonstrate strong analytical and problem-solving skills while working with the team in daily operations including resolution of data quality issues, analysis of system functionality, responding to system alerts, business queries and report requests.
  • Provide prompt support for Trading, Portfolio Management and Research applications.
  • Proven technical background with high degree of comfort with Linux, database systems, networking concepts, and ITSM-based best practices.
  • Experience with batch scheduling software, Autosys a plus
  • Review platforms used by the client and suggest improvements in automation, continuous integration/continuous deployment (CI/CD) practices, security, and platform services
Must-Haves:
  • 10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale
  • 4 + years of experience in Cloud support (AWS) and migration skills
  • Experience with building and operating highly resilient platforms in AWS cloud environments
  • Demonstrated ability to apply modern monitoring tools (DataDog, Prometheus, Splunk)
  • Extensive experience with Oracle and PL/SQL
  • Analyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions.
  • Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc.

  • Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

    Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

    Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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