Job Description

Job Description

Job Description

The Studio Manager (SM)

At Orangetheory Fitness we have a mission to deliver proven fitness results for a healthier world. As an Studio Manager it is your job to live out our values in order to help our team achieve our vision to become the trusted global leader of innovative heart rate-based interval training. Ideal candidates have a passion for fitness, strong customer service skills, and sales & marketing experience along with a fun outgoing energetic personality. All Studio Managers are responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, community outreach, and maintaining premium customer service levels.

Studio Manager Job Responsibilities:

• Responsible for either an Open or Close shift, start/end time flexible to intros scheduled
• Work to put together 2 out-of-studio events each month
• In-studio / out-of-studio prospecting of new leads
• Marketing at events and by visiting companies to create relationships
• Conducts telephone inquiries/follow up calls/customer care calls on a daily basis
• In charge of email and text marketing campaigns
• Utilizing the Daily Production Model to complete the following each shift:

- 60-80 Leads Contacted(Missed Guest, Referrals From Existing Members, Package Holders, New Leads)
- 10 New Leads
- 4 Intros Booked
- 2 Sales
- 3 Corporate Visits
- 50 Promotional Cards passed out(Inside or outside the studio)

• Provides regular status reports and updates with the team and with studio management.
• Staying up to date on all Orange University training
• Must be able to participate in 1-2 OTF scheduled workouts per week
• Leads OTF studio tours with prospects and sign-up new members
• Attend all Corporate calls/meetings as well as attend monthly studio sales meetings/calls
• Attend a weekly/monthly meeting with General Manager to report monthly sales/goals for next month

Studio Manager Skills:

• Team leader
• Excellent customer service skills
• Previous sales experience with strong sales skills
• Solid verbal and written communication skills required
• Functional computer skills MS Word, Excel, basic computer use
• Flexible work hours to meet the needs of the business
• Positive and out-going personality

Studio Manager Benefits:

• 2 weeks paid vacation
• Free OTF Membership

Job Tags

Flexible hours, Shift work,

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