Job Description

Responsibilities:

• Monitoring system uptime and availability, ensuring functional and performance SLAs.
• Responding to alerts from all critical infrastructure resolving environment issues.
• Participate in analyzing incident trends and identifying root causes of the issues.
• Triage problems for critical services and build automation to prevent problem recurrence.
• Influence and create new designs, architectures, standards, and methods for supporting the platform.
• Understand C3 deployment automation flows to upgrade as needed and effectively troubleshoot issues with system updates and upgrades.
• Must be willing to participate in on-call rotation.
• Work cross-functionally with Services and Engineering teams.

Qualifications:

• Demonstrated a good understanding in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
• Expertise in Linux Operating Systems, Networking, and Database concepts.
• Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
• Experience with Cassandra (or another NoSQL alternative).
• Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
• Experience with configuration management systems such as Puppet.
• Experience in Bash or Python; to automate and monitor systems.
• Experience with IaaC tools like Ansible or Terraform.
• Excellent problem-solving, critical thinking, and communication skills.
• Experience supporting as a DevOps or sys admin for commercial SaaS solutions.
• BS or MS in Computer Science, related field, or equivalent professional experience.

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