Job Description

Job Description

Job Description

Text 5917 to 765-523-4622 to Quick Apply for this Quality and Compliance Specialist opportunity!

Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by expanding locations and services so that all people in underserved communities can get quality treatment. You can be a part of our vision to be a leader in the integration of physical, mental and social health to make a real difference in the lives of others!

You are the dynamic, professional Quality and Compliance Specialist we are looking for. You will use your experience and expertise in overseeing Meridian’s Incident Reporting (IR) and Grievance processes.

Our commitment to whole person healthcare and your desire to help change our communities for the better will make us an amazing Team!

Quality and Compliance Specialist Key Responsibilities:

• Review all Incident Reports and Grievances, ensuring all steps in the processes are completed appropriately and in a timely manner.
• Conduct investigations and interviews as needed to gather all necessary and relevant facts
• Coordinate with management and line staff to gather information, provide education, and ensure proper completion of their responsibilities in the process
• Complete appropriate and timely reporting to governing bodies as required by law and regulation
• Coordinate with the Division of Mental Health and Addiction (DMHA) on IR and grievance reporting and investigations, providing timely responses to requests for information
• Coordinate the development and implementation of follow up action plans as needed
• Coordinate with HR on resulting personnel matters
• Remain current on all internal and external reporting regulations and processes
• Provide regular data reporting on incidents and grievances to management and leadership
• Coordinate with IT on the use and maintenance of software applications used in the incident reporting and grievance processes
• Coordinate and/or participate in various standing committees to include, but not limited to, the Hospital QA/PI committee, Hospital Infection Control Committee, Hospital Utilization Review Committee, Center QA/PI Committee, Disaster Emergency Management Team, Infection Control Committee, Clinical Information Management Committee, Compliance Committee, Steering Committees, etc. as assigned.
• Assist the VP of QRC with Peer Reviews and Root Cause Analysis (RCAs).
• Lead and/or participate in performance improvement projects, including developing KPI’s, coordinating the implementation of PI plans, and monitoring outcomes.
• Assist in creating and delivering performance improvement training for employees.
• Assist in the development and maintenance of Policies and Procedures
• Oversee discontinuations of services, including necessary investigation and follow up activities to ensure compliance.
• Other duties as assigned by the VP for QRC

We are seeking Quality and Compliance Specialist candidates with the following qualities:

• High School Diploma or Equivalent required; Bachelor’s degree preferred
• 2y experience in the health care field.
• Computer proficiency and technical aptitude with the ability to use Microsoft products and assigned software programs required.
• Valid driver’s license, a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance required.

Why You should choose Meridian for your Quality and Compliance Specialist career:

• Unique Mission – Innovative leader in integrated care and whole person health
• Generous PTO
• Opportunities for advancement
• Comprehensive Benefit Package
• 401k with Company match
• Professional development funds for Licensure and Continuing Education
• Personal Wellness and Financial Wellness Programs
• Merit Based Compensation Plans
• Work-life Harmony

Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees. Meridian Health Services recommends that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and the patients we serve. We also adhere to Covid-related protocol including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E-Verify.

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