Job Description

Job Description and Duties

The Staff Services Analyst certification list is being used as an appropriate (borrowed) certification list to fill this position. Applicants must meet the minimum qualifications for both the Staff Services Analyst and Assistant Information Officer classifications in order to be list appointed to the Assistant Information Officer position. 

With supervision from the Staff Services Manager I, and receiving guidance from Information Officer I (Specialists), the Assistant Information Officer works as the Public Information Officer Admin in support of bringing complex and sensitive project  issues to conclusion or resolution. The incumbent will research transportation projects, policies, issues and/or concerns received from the public legislative staff or  local elected officials. The Assistant Information Officer will consult with Public Information Officers for construction projects, public outreach, business outreach, emergency  information and other transportation issues on a daily basis. The incumbent will analyze information gathered from research to formulate responses regarding the  departments procedures, policies and/or programs. Work cooperatively with partners, functional units and staff to negotiate mutually acceptable  solutions to concerns raised by citizens and other groups. Using good judgment identifies key issues to bring to the attention of management.  May update the Districts social media sites as needed. Responsible for gathering and analyzing information to be used in the preparation of the  weekly, monthly reports.

Eligibility for hire may be determined by your score on the Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click and search by typing in the classification title.

PARF 04-6-0504 JC 493500

You will find additional information about the job in the .

Working Conditions

While at the district office, employee will work in a climate-controlled office under artificial light.  The District 4 External Affairs Office of Public Affairs is located in the District 4 Office Building. The e mployee will primarily work in a workstation cubicle in a shared office.  The selected candidate may be  required to conduct business travel on behalf of the Department or commute to the headquartered location.  Core working hours will be set sometime between 6:00 am and 6:00pm; however, the employee may need to respond to incidents within the District's nine (9) counties at night, on the weekend or  after work hours.  Employee may also be exposed to a variety of hazardous and/or unpleasant field conditions including working next to high  speed traffic, during darkness, during wet, rainy, cold or hot weather or any other type of weather conditions.  Employee may be exposed to unpleasant traffic accident scenes which could include seriously injured or deceased persons.  Frequent travel is required throughout the nine counties of District 4 boundaries or infrequently statewide. Travel to Caltrans  projects will be necessary.  Overtime may be required and vacations may be restricted during peak periods.  Employees will also periodically be required to travel and work outdoors and may be exposed to dirt, noise, uneven surfaces, or  temperature extremes. 

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on  Caltrans's current telework policy. While Caltrans supports telework, in-person attendance may be required based on operational  needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises. The  selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquartered  location. Business travel reimbursements considers an employee's designated Headquarters Location, primary residence, and  may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the  headquartered location will be the responsibility of the selected candidate.

This is a Limited Term position which may be extended to 24 months or become permanent. 

Special Requirements

Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of modern office methods and equipment, including personal computers and their software. The ability to communicate effectively and clearly, both verbally and in writing (letters, fact sheets, interoffice memos/e-mail notices, etc). Knowledge of district, government and local activities. The ability to, and knoweldge of, working with and understanding laws and policies affecting the department. Knowledge of methods used to determine needs for public information-techniques of preparing, producing and disseminating information. The ability to handle multiple task and projects in various stage of development and implementation. The ability to meet deadlines. Knowledge of techniques for preparing, producing and disseminating information utilizing all major media communication channels; principles and techniques of establishing and maintaining good relations with news media and other public groups and knowledge of local government operations, public event management, and marketing. Skilled at writing, including proper grammar usage, spelling and punctuation. The ability to write, edit, and prepare for publication or reproduction news releases, magazines, articles, correspondence, booklets, brochures, pamphlets, reports, speeches, scripts for radio, television and other informational material. The ability to analyze data, develop and evaluate alternatives. The ability to express and present ideas and information effectively, both orally and in writing; develop and maintain good working relationships with management, staff, elected officials, partners, members of the media, the general public and community organizations. The ability to think quickly and respond appropriately; analyze and solve communication problems, including those dealing with public attitudes. Immediate reaction is often a necessary part of dealing with communication problems; the ability to provide rapid analysis of alternatives and potential impacts. Appreciation of news values; ability to analyze situation accurately and adopt effective course for action; demonstrated capacity for assuming progressively greater responsibility; emotional stability under stress; appreciation of the need to inform and educate the public on various phases of the district's programs; ability to establish and maintain cooperative working relations with news media and other public groups; and the ability to gain and hold the confidence and respect of those contacted while work is performed. The ability to work with people and work cooperatively with other public information office staff and peer group. The ability to participate in public relations activities after normal working hours. The ability to travel independently and set up miscellaneous multimedia and miscellaneous equipment for presentations or events.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Important Applications Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Local area, Immediate start, Remote work, Night shift, Weekend work,

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