Job Description

**Position Description:** Our Project Coordinators experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. This team supports scheduling needs for field service personnel performing software upgrades on diagnostic devices and provides customer support. This role is a work from home remote position for a project anticipated to last 6 months. **Responsibilities:** Lead, facilitate, coordinate, and track day to day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals. Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities. Successfully manage the scope of the project, including customer priorities. Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution. Appropriately manage / escalate project issues or risks. Manage customer expectations of product and services. Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.) for all assigned projects, to effectively manage all projects. **Job Requirements:** High school diploma or equivalent required. Previous project management, customer service or dispatch experience required. Previous experience implementing and supporting healthcare IT software/hardware solutions preferred. Must possess and maintain a solid understanding of corporate and service department procedures and policies, including customer complaint handling and Medical Device Reporting. Ability to work independently and in a team environment and engage / escalate to team leadership for sophisticated solving and resolution of issues as needed required. Must be able to work within defined processes and methodologies with minimal degree of supervision. Technical experience is a plus, experience with MS Office is required. Strong verbal and written communication skills required. This position is a great growth opportunity as a next career step into project coordination, while working alongside a leading medical device company. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. The potential base pay range for this role is $29.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. EEO Minorities/Females/Protected Veterans/Disabled #J-18808-Ljbffr IQVIA

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