As a Principal UX Accessibility Specialist, you will drive the UX accessibility strategy at Fidelity Investments, ensuring that customer-facing web, mobile, and hybrid experiences are inclusive and accessible. You will empower designers by providing training and tools, while collaborating with teams across the firm to develop a unified Accessibility support model. Your expertise in digital accessibility, inclusive design principles, and assistive technologies will be vital in enhancing the usability of Fidelity's products for all users.
Role Overview
As a Principal UX Accessibility Specialist, you will help Fidelity Investments ’ centralized User Experience Design (UXD) organization to shape its UX accessibility strategy and practice for its customer-facing web, mobile, and hybrid experiences.
Key Responsibilities
Empower designers to design inclusively by providing training, tools, and support.
Champion a vision for scaling Accessibility and inclusive design practices within a large organization.
Support our enterprise design system for Web, iOS, and Android.
Collaborate with Accessibility teams from across the firm to develop a unified Accessibility support model.
The Expertise and Skills You Bring
Bachelor’s degree with 5+ years' experience in Digital Accessibility or a related UX discipline (ex. Design , Research, Content Strategy, Instructional Design, Front-End Development) with a strong focus on Accessibility.
Expertise in m aking mobile, web, and hybrid applications accessible.
Fluency in i nclusive design principles and UX design standards for web, iOS, and Android.
Experience supporting design system teams in making web, iOS, and Android libraries , assets , and design language accessible.
Expertise in using assistive technologies (JAWS, NVDA, Voiceover, TalkBack , Dragon Naturally Speaking) to evaluate digital experiences.
Deep empathy for and understanding of how people with disabilities use assistive technologies.
Ability to work with multi-disciplinary teams and provide UX accessibility feedback on the fly.
Strong a bility to manage multiple concurrent initiatives and adapt to their changing needs .
Knowledge of accessibility laws (ADA, Section 508, CVAA) and standards (WCAG, ARIA, UAAG).
Interpersonal skills t o build trust and work with partners from across UX disciplines as well as other Accessibility teams across the firm.
Preferred Skills
Expertise with Figma to support our Accessibility Annotations toolkit.
UX development skill s ( SwiftUI , Jetpack Compose, HTML5, JavaScript, CSS) .
IAAP CPACC and/or WAS certifications.
The Team
The Fidelity UX Accessibility Team is part of a large, centralized User Experience Design (UXD) organization that provides design services to Fidelity’s Retail, Workplace, and Institutional businesses. As a member of the UX Accessibility and parent UXD team, you will help make Fidelity’s products more accessible and usable for individual investors, business owners, administrators, and financial professionals. Whether it’s integrating Accessibility into our design process, toolkits , systems, training, or consulting with teams, supporting an Accessibility champion’s network, responding to client feedback, and partnering with other Accessibility teams to advance a firm-wide approach to Accessibilit y, this is a chance to make a big difference.
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com .
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com .
We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
UX Accessibility, Inclusive Design, Digital Accessibility, User Experience, Assistive Technologies, Web Accessibility, Mobile Accessibility, Design System Support, ADA Compliance, WCAG Standards
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