Join to apply for the Patient Engagement Specialist - WA role at ConcertoCare 2 days ago Be among the first 25 applicants Join to apply for the Patient Engagement Specialist - WA role at ConcertoCare Top candidates will be located in either Pierce or King County WA* 8 am to 5 pm Monday thru Friday PST Uncapped Monthly Bonus Potential 15 days of PTO and 3 Floating Holidays 8 paid holidays yearly Medical, Dental, Vision and 401k Job Type Full-time Description Top candidates will be located in either Pierce or King County WA* 8 am to 5 pm Monday thru Friday PST Uncapped Monthly Bonus Potential Competitive Salary Excellent Work/Life Balance 15 days of PTO and 3 Floating Holidays 8 paid holidays yearly Medical, Dental, Vision and 401k As the Patient Engagement Specialist, you will be the first contact for many of ConcertoCare’s patients. In this role, you will serve as a key organizational ambassador and educator. Daily the Patient Engagement Specialist will directly support patients and clinical teams to schedule the initial patient visits and support any needed patient intake requirements. What You Will Do Engage patients via telephone in a friendly, supportive, and professional manner Engage difficult-to-reach patients through in-person approaches to drive higher acceptance rates Self-manage outreach work queue Appropriately document call outcomes and actions in the appropriate system such as in Salesforce and our EMR (electronic medical record systems) Schedule patient appointments when successful outreach Answer inbound calls to support and engage with new patients Maintain the highest levels of patient confidentiality What You Need 1 year of experience in a healthcare, patient-oriented position. 1 year of experience in providing customer service. Sales experience and history of consistently achieving sales goals/metrics preferred. Appointment scheduling experience. CNA/MA background is a plus. Call center experience is a plus. Demonstrated passion for extraordinary patient service. Base Salary/ Wage Range $20.00 to $24.00 plus competitive incentive plan . Compensation for the role is commensurate with the candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at ConcertoCare by 2x Get notified about new Specialist jobs in Washington, United States . Content Operations Specialist (Consumer Service) TA Specialist - HR Operations - Seattle (Third-party Associate) Bellevue, WA $66,900.00 - $143,100.00 3 weeks ago Seattle, WA $66,900.00 - $143,100.00 1 week ago Investigative Analyst (Criminal Analyst) Seattle, WA Bellevue, WA $50,200.00 - $107,400.00 1 week ago Bellevue, WA $66,900.00 - $143,100.00 1 week ago Seattle, WA $90,000.00 - $130,000.00 5 days ago Executive Social Media Specialist, Devices & Services Seattle, WA $68,900.00 - $147,400.00 3 days ago Spokane, WA $50,000.00 - $65,000.00 1 week ago Seattle, WA $122,000.00 - $177,000.00 1 week ago Redmond, WA $89,000.00 - $142,500.00 2 weeks ago Digital Operations Specialist - Publisher and Developer Relations Recruiting Coordinator, Global Specialty Recruiting Coordination Recruiting Coordinator, Global Specialty Recruiting Seattle, WA $31,061.33 - $39,936 1 month ago Senior Recruitment Consultant/Specialist (Part-time) Quality Assurance (QA) Analyst(Time and Leave) Redmond, WA $69,200 - $110,700 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr ConcertoCare
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