Job Description
Summary To ensure the safety of our guests, contractors, and employees while they are entering and exiting the parking lot, all while maintaining a high level of customer service. To ensure the safety of guests, contractor, and employee's vehicles while they are attending an arena event. Monitoring and controlling the movements of patrons, visitors, and contractors using various methods.
Duties & Responsibilities - Provide a high level of service to patrons before, during and after events
- Monitor the comings and goings of patrons in the surface parking lot
- Conduct routine surveillance rounds around the parking lots including the immediate perimeter
- Perform other related duties or tasks as assigned or as become evident
- Remain calm and professional in all situations
- Monitor assigned areas within the parking lots to ensure guest safety and compliance with building policy
- Remove trash, debris, and refuse. Take trash materials to the proper location and dispose of it properly
- Greet, monitor, and control the movements of patrons, visitors, employees, and contractors
- Report pertinent information to supervisor
- Maintain a professional attitude and appearance at all times
- Create documentation for all pertinent events and maintain daily log sheets
- Must be able to handle money, and create change in a fast-paced environment
Minimum Qualifications for the Position: - High School Diploma or equivalent
- Previous parking lot, cash handling, and/or security experience is preferred
- Must be able to stand, sit, walk for extended and varying periods of time. Must be able to walk stairs
- Must be able to lift up to 50 lbs.
- Must be willing to work in all weather conditions
- Must be willing and able to respond to emergent situations
- Must be able to work irregular hours including weekends, overnight shifts, holidays and unscheduled and forced overtime shifts
Critical Competencies - Ability to work in a fast-paced environment
- Problem-Solver
Compensation - This role pays $17.00 an hour.
Rochester Arena, LLC is an Equal Opportunity Employer Pegula Sports and Entertainment
Job Tags
Holiday work, For contractors, Immediate start, Shift work, Weekend work,