Duties & Responsibilities
• Welcome and assist guests as they enter the park, ensuring a smooth and enjoyable entry experience.
• Process various types of ticket media including One-Day Tickets and Season Passes.
• Stock and issue park maps, celebration buttons, and other forms of guest engagement items.
• Demonstrate a thorough knowledge of admissions product offerings including, but not limited to, One-Day Tickets, Season Passes, VIP Tours, THE FLASH Pass, Dining Plans, Haunted Attractions Passes, and more.
• Work at the park exit to manage guest flow and ensure accurate attendance recording.
• Process parking transactions through a P.O.S (point of sale) system in a timely manner.
• Direct guests through our Toll Plaza parking booths and Park Entrance to ensure a speedy entry process for all guests.
• Work as a Preferred Parking attendant and parking lot exit attendant.
• If chosen by Management, display a willingness to assist in other roles within the Guest Services department including, but not limited to, Ticket Sales, Guest Relations, and VIP Tours.
The Ideal Candidate Must Possess the Following
• Proven experience or willingness to engage in a guest-facing role, preferably in a theme park or high-end hospitality environment.
• Excellent communication skills with a friendly and approachable demeanor.
• Ability to remain composed and professional in a fast-paced environment.
• Flexibility to work varying shifts, weekends, holidays, and late nights.
• Must be able to walk long distances, stand for long periods, work in high places, and safely lift 60 pounds.
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