Job Description

Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. SUPERVISION AND DIRECTION EXERCISED: Patient Service Assistant Manager, Assistant Director of Food and Nutrition, Food and Nutrition Services. MACHINES AND EQUIPMENT USED: Microwave, oven, Refrigerator, Freezer, Coffee maker, Food and Meal carts, Telephone, Pager. TYPICAL DUTIES: Assembles and delivers patient trays for Breakfast, Lunch and Dinner meals in a timely manner to ensure temperature retention. Use judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors. Passes all nourishments as well as fills water pitchers. Pass all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishments to the Diet Technician as necessary. Collects all soiled meal trays from Breakfast, Lunch, and Dinner meals. Also, moves soiled carts to elevator area. Records all patient’s in’s and Out's. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitute selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces. When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate. QUALIFICATIONS: High School diploma with ability to understand, read, write and speak English and with experience in a service environment; demonstrated ability to work independently; or an equivalent combination of education and experience.

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