Job Description

Position Title : Marketing & Communications Manager
Work Location : Columbus, OH; Hybrid Flexibility
Employment/FLSA Status : Full-Time/Exempt
Reports To :Sr Director of Advancement
Salary Range :$55,000 $65,000/yr. + bonus opportunity

About Besa
Besa is on a mission to transform the volunteer experience by bringing the community together in meaningful, impactful ways. Besa is an Albanian term that means to keep the promise, and more than a decade into its work, Besa is keeping its promise to Central Ohio. Since launching in 2012, our agency has rallied 98,000 volunteers, giving 235,000 hours through 15,000 service projects, and it has facilitated $110M in community impact. This mission extends beyond numbers; its about strengthening the very fabric of our community. By connecting individuals with opportunities to give back, Besa fosters a sense of unity, compassion, and shared responsibility. Through these collective efforts, we address immediate needs, build lasting relationships, and contribute to the overall well-being and resilience of ourcommunity.

About the Role
At Besa, storytelling is central to how we inspire action, build relationships, and drive impactand the Marketing & Communications Manager plays a key role in bringing that to life. This is a hands-on role focused on sharing Besas mission and stories through compelling content, campaigns, and day-to-day execution across our core communication channels.

Youll work closely with the internal team and creative external partners to ensure a consistent and engaging brand presencewhile also rolling up your sleeves to manage calendars, craft copy, coordinate projects, and elevate the voices of our core stakeholders (volunteers, nonprofit partners, funders, and business partners). From writing e-newsletters and building impact reports to curating social content and coordinating with media outlets and external partners on storytelling opportunities, youll help make Besas work visible, accessible, and inspiring to the community. This role is ideal for someone who loves making ideas happen, thrives in a collaborative environment, and believes in the power of storytelling to spark meaningful change.

Key Responsibilities

• Advance Besas brand identityby developing and maintaining clear messaging, visual standards, and tone across all channelsincluding social media, website, email communications, printed materials, and partner-facing collateralto ensure a consistent and compelling voice in everything we share.
• Manage key marketing platformsincluding Mailchimp, social media channels, and the Besa websiteby planning, creating, and publishing content; maintaining platform functionality; and optimizing for audience engagement and brand consistency across all touchpoints.
• Manage external creative vendorsincluding graphic designers, photographers, and videographersby overseeing timelines, providing clear direction, and ensuring all deliverables align with Besas brand standards, messaging, and project goals.
• Address a variety of marketing and communications requestsfrom internal and external stakeholdersranging from day-to-day needs like photography, b-roll, brand guidelines, and promotional materials to higher-level opportunities such as partner storytelling, ESG reporting, and media features.
• Serve as Besas representativeduring marketing campaigns and community events, actively contributing to the brands visibility and impact.
• Undertake additional duties as assigned, contributing flexibly to the dynamic needs of the organization and furthering the overall mission of Besa.

Our Ideal Candidate

• Strong writing and editing skills with a keen eye for visual consistency
• Possesses creative problem-solving skills and a strong commitment to high-touch customer service, remaining responsive to partner and team needs.
• Experience creating and managing content across social media, email marketing (Mailchimp), and websites (WordPress preferred)
• Confident project manager who can balance competing priorities and deadlines
• Demonstrates professionalism, optimism, and enthusiasm, with a passion for mission-driven work
• Working knowledge of tools like Google Drive, Adobe Cloud, Canva, Mailchimp, Buffer, and Microsoft Office
• Committed to the mission of Besa and a strong desire to contribute to positive change in the world.

Position Details
To succeed in this role, the individual must effectively perform each essential duty. The physical demands and work environment outlined below are representative of those encountered while fulfilling the essential functions of this position. Reasonable accommodations can be arranged for individuals with disabilities.

• Regularly use a computer and engage with co-workers in both office and virtual environments.
• Frequently stand or sit to complete work, with occasional lifting and movement of up to 40 pounds.
• Reliable transportation is required due to occasional local travel, including a valid Ohio Drivers license.
• Responsible for providing a phone and ensuring an adequate workspace for completing all work.

Why Besa
At Besa, our unwavering commitment to our mission is the heartbeat of our organization. We hold these core values close to our hearts, and we seek team members who share in this ethos:

• Lead with Heart: We approach every situation with empathy, open hearts and open minds. We support our teammates internally as passionately as we support others externally. We empower each other to do good work and enthusiastically roll up our sleeves to dive in at any level needed.
• Be Fearless: We think forward, welcome ideas, and remain solutions-focused. Driven by curiosity and independent thinking, we take risks and stay agile. Accountability is key in our pursuit to innovate without fear of failure, as every setback teaches us something valuable, prompting necessary changes and growth.
• Bring People Together: We value human connection and strive to strengthen and inspire it through people and technology. Our collaborative culture is driven by a strong sense of community, fostering open communication with love and respect. We believe in the power of working together to achieve the greater good.
• Serve with Kindness: We are present, actively listening, and genuinely caring in every interaction. By embracing our best, most authentic selves and providing a sense of purpose, we foster a positive environment. We do this with joy, striving daily to be the goodtogether, and inspiring others to join us in our mission.

Joining Besa means embracing these core values, contributing to a mission-driven environment, and being part of a team that seeks to make a positive impact on the world, one connection at a time.

What We Offer
Joining Besa comes with a range of benefits aimed at supporting your well-being, professional growth, and alignment with our mission:

• Energetic and collaborative team environment passionately dedicated to our mission of doing good.
• Flexible hybrid work environment that values work-life balance
• Award-winning entrepreneurial nonprofit making a positive impact.
• Headquarters located in Columbus, Ohios Brewery District, within a collaborative and inspiring workspace.
• Generous PTO policy, Summer Fridays, and an additional 10 paid holidays.
• Competitive medical, dental and vision benefits, along with retirement and short-term and long-term disability benefits.
• Participate in volunteering activities, team retreats, and immerse yourself in a vibrant company culture.

Besa is an Equal Opportunity Employer, committed to providing equal opportunities to all candidates regardless of race, color, religion, sex, national origin, age, disability, or genetics. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, ensuring a fair and inclusive workplace. While this job description is designed to represent the job requirements, additional duties, responsibilities, and activities may be assigned or changed at any time with or without notice. Candidates must be eligible to work in the United States without sponsorship and will undergo a criminal background check prior to hire.

#J-18808-Ljbffr Besa Community, Inc.

Job Tags

Holiday work, Full time, Temporary work, Summer work, Local area, Immediate start, Remote job, Flexible hours,

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