Job Description
Job Title: Project Manager - IT Operations
Department: Information Technology
Reports To: Director, Information Technology
Position Summary:
The Project Manager will oversee the daily operations of Quality Manufacturing's IT department. Reporting to the Director of Information Technology, this role involves managing resources to ensure an efficient and reliable computing environment. The Project Manager will also develop and maintain systems and software documentation, license compliance programs, standard operating procedures, and computerized systems validation (CSV), aligning with Quality Manufacturing’s business unit goals.
Key Responsibilities:
- Technology Direction: Assist the IT Director in defining and implementing technology strategies that align with corporate IT goals. Collaborate with IT leaders and business units to analyze processes and map technology solutions.
- Project Management: Oversee the design, development, installation, and maintenance of IT solutions. Create detailed project plans, establish timelines and milestones, deploy and manage resources, and coordinate all CSV activities according to company policy and the SDLC model.
- Data Management & Innovation: Leverage expertise to comprehend and manage data processes. Partner with Quality and Manufacturing teams to identify innovation opportunities and process improvements through technology.
- Documentation & Compliance: Maintain comprehensive systems documentation and ensure full license compliance. Develop and manage standard operating procedures (SOPs) and a change/version control system.
- Collaboration & Support: Work closely with various departments, ensuring that IT systems support corporate goals and are effectively utilized.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in project management within IT operations, preferably in a manufacturing environment.
- Strong understanding of system development life cycle (SDLC) and computerized systems validation (CSV).
- Expertise in data management and technology-driven process improvement.
- Excellent leadership, communication, and organizational skills.
- Ability to work collaboratively and manage multiple projects simultaneously.
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