Job Description

Job Description

Job Description

We are seeking a Hotel Receptionist to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Greet guests warmly and check them in/out using the hotel’s reservation system
• Manage room bookings, cancellations, and modifications accurately
• Answer phone calls and respond to emails in a professional and timely manner
• Provide information about hotel amenities, local attractions, and transportation options
• Handle guest complaints or requests and escalate issues to the appropriate department when needed
• Process payments and issue room keys
• Maintain the front desk area in a clean and organized manner
• Coordinate with housekeeping and maintenance to ensure room readiness
• Follow all hotel policies, procedures, and safety regulations

​ Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• High school diploma or equivalent (some college preferred)
• Strong communication and interpersonal skills
• Basic computer skills and familiarity with booking systems
• Ability to multitask and stay calm under pressure
• Flexible schedule, including availability to work evenings, weekends, and holidays
• Bilingual skills are an advantage

Employee Force Provider want to help employees build a workforce that improves performance. We want to help work seekers put their talents to work in positions that suit their skills and stimulate their success. EFP are committed to connecting great companies with great employees and opening up opportunities for both by providing the highest quality of outsourced employment and human resources.

Company Description

Employee Force Provider want to help employees build a workforce that improves performance. We want to help work seekers put their talents to work in positions that suit their skills and stimulate their success. EFP are committed to connecting great companies with great employees and opening up opportunities for both by providing the highest quality of outsourced employment and human resources.

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