Job Description

Job Description

Job Description

About Us:

Impact Healthcare is dedicated to creating a collaborative and supportive environment that attracts passionate, team-oriented professionals. Serving over 1,600 patients across California, Utah, Arizona, and Oregon, Impact Healthcare provides exceptional Home Healthcare and Hospice Care through 12 Medicare-certified agencies and 14 locations. Our organization combines the resources of a large healthcare provider with the personal touch of a close-knit team, making a meaningful difference in every life we touch. Our mission is to inspire excellence in people, interactions, and communities with every encounter.

Job Summary

We are seeking a skilled and detail-oriented Hospice Biller to join our Service Center Revenue Cycle team. In this role, you will manage assigned insurance accounts, ensuring timely and accurate claim submissions, follow-ups, and resolutions of any billing-related issues. Your contributions will play a key role in the financial health of our organization, directly supporting our mission.

Schedule

• This is a full-time position, Monday through Friday.
• Availability is required until 6:00 PM each workday.
• Based out of our Lehi, Utah office.
• A hybrid schedule may be available after completing the training period of 90 days. Remote work eligibility depends on performance.

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Key Responsibilities

• Verify patient insurance eligibility and coverage.
• Prepare and submit accurate claims to insurance companies.
• Address and resolve unpaid or denied claims through corrections and appeals.
• Post insurance payments and process explanation of benefits (EOBs) accurately.
• Collaborate with remote team members across agencies to resolve billing discrepancies.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.
• Partner with the billing team to ensure efficient and timely claim submissions.

• Monitor accounts receivable to ensure timely reimbursement and resolve overdue accounts.
• Generate and review aging reports to identify outstanding balances and take corrective action.
• Contact insurance companies and patients to follow up on overdue payments.
• Process refunds and adjustments when applicable.
• Maintain accurate records of all billing and accounts receivable transactions.
• Reconcile accounts receivable discrepancies and resolve payment variances.
• Perform other tasks related to collections, billing, data entry, and system operations as needed.

Compensation

• $17.00–$21.00 per hour, depending on experience (DOE).

Qualifications

• Proven experience as a Medical Biller or in a related role.
• Quick adaptability to new processes and technology.
• Exceptional attention to detail and accuracy in coding and billing.
• Proficiency with electronic medical record (EMR) systems and billing software.
• Strong communication skills for interacting with patients, healthcare providers, and insurance companies.
• Ability to work independently, manage deadlines, and thrive in a fast-paced environment.

Benefits:

• Flexible work schedule - we value our team and their needs
• Excellent team dynamics
• Professional growth opportunity
• An amazing team dedicated to making a difference in the world
• Medical, dental, and vision insurance
• 401k with matching option
• PTO

At Impact Healthcare, we believe in creating a workplace where passion and purpose unite. We are committed to being the employer of choice for top professionals and the provider of choice for families seeking compassionate, high-quality care. Together, we’re building a brighter future where everyone can thrive and where our impact is felt across communities.

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