Front Desk Guest Service Agent Job at Crescent, Houston, TX

Y2Fxa3F2UDNVVm95VG02VzlSb3hwQ0xRRnc9PQ==
  • Crescent
  • Houston, TX

Job Description

DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and previous direct customer service experience submit your resume today!

Required Skills & Abilities:

-Two (2) years of direct customer service experience required

-Previous hotel front desk experience preferred

-Previous Hilton Brand experience a plus

-Flexible to work AM and PM shifts, mid-shifts, weekends and holidays

-Must have the ability to communicate in English, both verbal and written

-High comfortability in working with computers

-Must be able to stand/walk for at least eight (8) hours

-Basic mathematical skills for cash handling purposes

Job Description :

-Welcome guests, complete check-in process and explain hotel amenities/offers

-Promote hotel services and facilities for revenue opportunities

-Respond to guest inquiries and requests in a timely, friendly and efficient manner

-Resolve guest complaints and provide solutions to ensure guest satisfaction

Benefits:

-Medical, dental and vision insurance

-Matching 401k

-Free life insurance

-Paid time off

-Holiday pay

-Free lunch

-Hotel discount program

-Monetary incentive programs

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Crescent

Job Tags

Holiday work, For contractors, Flexible hours, Shift work, Weekend work,

Similar Jobs

Langan Engineering, Environmental, Surveying and Landscape A...

Environmental Practice Leader_ Job at Langan Engineering, Environmental, Surveying and Landscape A...

 ...contributions.Job SummaryLangan is seeking an Environmental Practice Leader to join its collaborative team in Jacksonville, FL. This...  ...Langan's Central Florida Environmental Practice identifying and managing environmental/engineering projects and proposals, conducting engineering... 

Reyes Beverage Group

Retail Beer Stocker Job at Reyes Beverage Group

 ...Opportunities for advancement into our Sales, Marketing, or Delivery departments Certified Great Place to Work 2024 for the 4 th...  ...stands out in top retailers nationwide. Merchandisers travel to grocery stores and other beer outlets to ensure proper level of beer products... 

FrankCrum

Business Consultant Job at FrankCrum

 ...approximately 500 people who serve over 4,000 businesses by offering a full range of HR services,...  ...payroll, employee benefits, HR consulting services and workers' compensation insurance...  ...relationships on a regional to national level to maintain profitable sales growth. #... 

League of Minnesota Cities

Parks Maintenance Supervisor Job at League of Minnesota Cities

 ...The City of Austin is seeking a Parks Maintenance Supervisor to oversee the preservation and upkeep of our parks, facilities, pool, and tree maintenance programs. This leadership role is responsible for managing a team of fulltime maintenance employe Maintenance Supervisor... 

Sanford Health

LPN or MA - Licensed Practical Nurse or Medical Assistant - Mammography Clinic - FT Weekdays Job at Sanford Health

 ...Careers With Purpose With over 224 clinic locations and 46 medical centers, Sanford Health is one of the largest and fastest-...  ...Were seeking a caring, responsible, and empathetic Medical Assistant (MA/CMA) who will be involved in assisting with patient care for...