Field Service Engineer Manager Job at APPLIED MATERIALS, Hillsboro, OR

YzZtbXF2TCtWRjQyUm1hUi9COHlwaWZWSHc9PQ==
  • APPLIED MATERIALS
  • Hillsboro, OR

Job Description

Manager III, Customer/Field Service Engineer (M3) ** Experienced in semiconductor manufacturing and wafer fab equipment ** Key Responsibilities Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits. Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker. Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability. Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor. Executes escalation procedure. Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result. Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification. Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers. Functional Knowledge Solid understanding of semiconductor manufacturing & wafer fab equipment (operational & service experience) Works on issues where analysis of situation or data requires review of relevant factors Business Expertise Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives Leadership Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees Problem Solving Exercises judgment within defined procedures and policies to determine appropriate action. Impact Erroneous decisions or failure to achieve results will cause delays in schedules. Interpersonal Skills Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules. Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. #LI Qualifications Education: Bachelor's DegreeSkills Certifications: Languages: Years of Experience: 4 - 7 YearsWork Experience: Additional Information Shift: 10-Day 8-Hr (United States of America)Travel: Yes, 20% of the TimeRelocation Eligible: YesReferral Payment Plan: NoneU.S. Salary Range: $92,000.00 - $126,500.00The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Job Tags

Shift work,

Similar Jobs

Center of Excellence in Wireless Technology

Virtual Assistant Job at Center of Excellence in Wireless Technology

Role Overview: As an Entry-Level Virtual Assistant, you will provide essential administrative and operational support to our team and clients. Your role will involve handling a variety of tasks such as scheduling, email management, data entry, and customer communication... 

WELLS

PROJECT MANAGER Job at WELLS

 ...ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Establish and maintain relationships with third parties/vendors Perform risk management to minimize project risk Manage relationships with clients and all stakeholders Measure project performance using appropriate... 

Graham & Associates

Oil and Gas Design Engineer - Kansas Job at Graham & Associates

Oil and Gas Design Engineer - Kansas Seeking ambitious engineer to handle design for oil and gas as well as industrial projects. Need engineer with BSCE, PE and at 2 or more years of experience with structural design. Amazing opportunity for engineer to build a career... 

Personal Touch Home Care of West Virginia

OT Occupational Therapist Full-time Job at Personal Touch Home Care of West Virginia

OT Occupational Therapist Martinsburg, WV We are seeking a qualified Occupational Therapist for our Martinsburg, WV location. Services will...  ...: We make sure you're compensated for your business travel. Monthly Cell Phone Allowance: Stay connected with our team... 

SIMEDHealth

Radiology Assistant Job at SIMEDHealth

 ...SIMEDHealth is currently seeking a Full Time Radiology Assistant for our Gainesville, FL diagnostics location.The Radiology Assistant (RA) performs a wide variety of routine duties including clerical, technical and patient related functions under the direction of a licensed...