Job Description

Job Description

Epic Willow Analyst

Duration: 6+ Months

Location: Remote

We are seeking an experienced Epic Willow Pharmacy Analyst to join our healthcare IT team. The ideal candidate will be Epic Willow certified with a proven track record of supporting pharmacy workflows and clinical systems. This role requires a seasoned professional with 7+ years of overall Epic experience and at least 5 years specializing in Epic Willow. You’ll play a key role in optimizing medication management systems, supporting clinical staff, and enhancing patient safety through effective EHR integration.

Key Responsibilities:

• Serve as the subject matter expert for Epic Willow Inpatient and/or Willow Ambulatory.
• Collaborate with pharmacy leadership and clinical stakeholders to analyze and improve medication workflows.
• Configure and maintain Epic Willow modules, ensuring alignment with best practices and compliance standards.
• Lead the planning and execution of build, testing, training, and go-live support for Willow-related projects.
• Troubleshoot complex application and workflow issues and provide timely resolutions.
• Translate regulatory requirements and safety standards into functional system designs.
• Support integration with third-party pharmacy automation tools and barcode medication administration systems.
• Maintain thorough documentation of system configurations and updates.

Qualifications:

• Epic Willow certification (Inpatient, Ambulatory, or both).
• 7+ years of Epic systems experience, including implementation and post-live support.
• 5+ years of focused experience in Epic Willow configuration and support.
• Strong understanding of pharmacy operations, medication safety protocols, and healthcare compliance.
• Experience collaborating with clinical, informatics, and IT teams in a hospital or health system setting.
• Excellent analytical, communication, and project management skills.

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