Job Description
About the role PBS Facility Service is seeking an experienced andresults-driven Director of Housekeeping to oversee and manage all housekeepingoperations within a nursing home setting. This role ensures the cleanliness,safety, and overall quality of the facility, directly contributing to thewell-being of residents, staff, and visitors. The Director of Housekeeping willlead the housekeeping team, maintain compliance with infection-controlstandards, manage departmental budgets, and uphold
PBS Facility Service's commitment to excellence in healthcare facility management.
What you will do Leadership and Supervision •Supervise all housekeeping staff to ensurecleanliness and safety across multiple sites.
•Participate in the recruitment, hiring,training, evaluation, and discipline of housekeeping personnel.
•Develop work schedules, assign tasks to staff,and monitor performance to meet facility standards.
•Provide individual guidance and motivation toemployees to foster a culture of excellence and accountability.
Site Assessment and Setup •Assess the housekeeping needs of multiplelocations to ensure consistent and high-quality standards.
•Plan and implement housekeeping operations atnew sites, including staffing, equipment, and supply requirements.
•Establish protocols and processes to achieveoperational excellence at all managed sites.
Operations Management •Conduct regular inspections of resident rooms,common areas, and facility grounds to ensure cleanliness and compliance withinfection-control procedures.
•Plan, coordinate, and oversee housekeepingprojects and special cleaning assignments.
•Assign equipment to staff and monitor its use,ensuring that all equipment is clean and in working condition at all times.
•Assist housekeeping staff with tasks whennecessary to meet operational demands.
•Oversee systems and infrastructure supporting laundry services,ensuring they meet operational needs.
•Maintain laundry equipment and ensure proper environmentalconditions for safe and effective operations.
•Monitor laundry services to ensure compliance with infectioncontrol standards and health regulations.
Safety and Compliance •Maintain high standards of cleanliness andsafety throughout the facility in compliance with infection-controlregulations.
•Ensure that all cleaning processes align withestablished health and safety protocols.
•Respond to resident and visitor complaintspromptly, addressing any housekeeping-related concerns effectively.
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Administrative Duties •Order and maintain inventory of cleaningsupplies and equipment.
•Develop and manage the departmental budget,monitor expenses, and identify cost-saving opportunities.
•Process work orders, approve employeetimesheets, and generate departmental reports.
Collaboration and Communication •Report items in need of repair or maintenance toappropriate personnel and ensure timely resolutions.
•Attend and participate in departmental meetings,training sessions, and professional development courses.
•Communicate effectively with residents,families, and staff to foster a positive environment.
What it takes to be successful •High school diploma or equivalent required;further education in hospitality or management is a plus.
•Proven leadership experience in housekeeping andenvironmental management, in a healthcare or long-term care setting.
•Ability to oversee and manage housekeepingoperations across multiple sites.
•Expertise in assessing and setting uphousekeeping operations at new facilities.
•Strong work ethic, drive for quality andcustomer service, and problem-solving skills.
•Excellent written and oral communication skills,with the ability to handle complaints and resolve conflicts.
•Strong administrative and organizational skills,with the ability to prioritize and manage multiple responsibilities.
•Ability to function effectively under stressfulconditions and maintain composure. PBS Facility Service
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