Job Summary:
We are looking for a Customer Support Representative to assist customers with inquiries and resolve issues via phone, email, or chat. This is a remote position with flexible scheduling.
Key Responsibilities:
- Respond to customer inquiries professionally and promptly.
- Resolve customer complaints and provide solutions.
- Document customer interactions and maintain records.
- Collaborate with internal teams to improve service.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to multitask and handle high call/chat volumes.
- Basic proficiency in customer service software and MS Office.
- Reliable internet connection and home office setup.
Benefits:
- Work from home with flexible hours.
- Paid training and career growth opportunities.
- Performance-based incentives and bonuses.
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