Customer Service Representative (Remote) Job at Nexgen Growth Consulting, United States

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  • Nexgen Growth Consulting
  • United States

Job Description

Job Title: Customer Support Representative (Remote)

Job Summary:

We are looking for a Customer Support Representative to assist customers with inquiries and resolve issues via phone, email, or chat. This is a remote position with flexible scheduling.

Key Responsibilities:

- Respond to customer inquiries professionally and promptly.

- Resolve customer complaints and provide solutions.

- Document customer interactions and maintain records.

- Collaborate with internal teams to improve service.

Requirements:

- Excellent communication and problem-solving skills.

- Ability to multitask and handle high call/chat volumes.

- Basic proficiency in customer service software and MS Office.

- Reliable internet connection and home office setup.

Benefits:

- Work from home with flexible hours.

- Paid training and career growth opportunities.

- Performance-based incentives and bonuses.

Please add your country code before entering your phone number. For example, if you're in the USA, include +1 before your number

Job Tags

Remote job, Full time, Home office, Flexible hours,

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