Job Description

Key Responsibilities

• Understand existing policy and consult with partner teams on escalations, new use cases, or new product features
• Collaborate across departments and teams to communicate policy guidance and changes in the media landscape that may impact
• Act as a point of contact and manage internal communications for policy moderation issues
• Review current team processes and improve controls for increased team efficiency
• Support cross-functional policy projects, using data and existing policy to spot risks and recommend mitigations
• Remain up-to-date on industry trends and regulatory changes worldwide
• Deliver crisp, timely policy decisions in clearly written guidance, briefing leadership when needed
• Represent Content Policy in meetings
• Develop new policies that consider multiple stakeholder perspectives, especially working with writers, actors, and other creative professionals who craft the listening experiences we deliver.

Basic Qualifications

• Bachelor’s degree or equivalent
• 3+ years of compliance, policy, moderation, or risk management experience
• Experience managing global projects
• Excellent written and verbal communication skills with the ability to present information clearly and concisely to senior leaders
• Strong analytical, strategic, and creative capabilities and judgment
• Ability to operate under high levels of ambiguity
• Technical fluency and knowledge of Word and Excel functions

Preferred Qualifications

• Experience developing new content policies and process improvements at a global scale
• Direct experience working in content policy or digital content moderation

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