Job Description

Job Description

Job Description

Company Overview

Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine.

Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference.

We're flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. 'The human element' is our crux and catalyst, driving all that we do, whether we're interacting with patients, providers, or practices. We're here to partner with those ready for a change. More than a compounding pharmacy, we're on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare.

The Compliance Officer at Strive Pharmacy is responsible for ensuring adherence to all applicable federal, state, and local regulations, including oversight of the Prescription Drug Monitoring Program (PDMP). This role encompasses accreditation support, telehealth compliance, multi-state dispensing, and shared services to promote safe, compliant pharmacy operations across all locations. Working closely with pharmacy teams, the Compliance Officer will conduct audits, manage regulatory requirements, and support Strive Pharmacy's commitment to operational excellence and patient safety.

Location: Onsite in Gilbert, AZ or remote

Key Responsibilities:

1. Regulatory Compliance and PDMP Oversight:
• Ensure compliance with all federal and state regulations, including DEA, HIPAA, OSHA, and state board of pharmacy rules.
• Oversee PDMP requirements by reviewing controlled substance prescriptions, identifying irregularities, and training staff on PDMP usage and reporting protocols.
• Stay updated on PDMP regulations and ensure pharmacy policies are adjusted as necessary.
2. Accreditation Management (PCAB, NABP):
• Assist with achieving and maintaining accreditation from the Pharmacy Compounding Accreditation Board (PCAB) and the National Association of Boards of Pharmacy (NABP).
• Conduct internal reviews to ensure standards align with PCAB and NABP requirements, including compounding processes, quality control, and documentation.
• Coordinate accreditation documentation, audits, and renewals to maintain high standards and operational readiness.
3. Telehealth Compliance:
• Ensure compliance with telehealth regulations, focusing on state-specific guidelines and federal requirements.
• Work with telehealth service providers and internal teams to ensure processes meet compliance standards, data security protocols, and patient confidentiality requirements.
• Develop telehealth-specific policies, including patient consent and data handling procedures, to prevent regulatory risks.
4. Multi-State Dispensing Compliance:
• Monitor and ensure compliance with multi-state pharmacy regulations, particularly where Strive Pharmacy dispenses medications across state lines.
• Review dispensing practices to comply with state-specific rules for controlled substances, labeling, and patient counseling.
• Collaborate with state boards and regulatory agencies to ensure all pharmacy locations operate within the bounds of state licensing requirements.
5. Shared Services Oversight:
• Oversee shared services agreements to ensure compliance with relevant regulations, such as prescription transfer, remote order processing, and inventory management across locations.
• Develop protocols to ensure consistency in shared service operations, including remote work compliance, quality assurance, and secure data handling.
• Monitor compliance with the Colorado Board of Pharmacy and other relevant state boards' guidelines on shared services.
6. Auditing and Monitoring:
• Conduct regular audits of pharmacy operations, including controlled substance management, recordkeeping, and compliance with PDMP and telehealth requirements.
• Monitor multi-state dispensing activities to ensure compliance across all locations and report findings to the Director of Compliance.
• Identify compliance risks and collaborate with teams on corrective actions.
7. Policy and Procedure Development:
• Develop and update compliance policies and procedures related to PDMP, telehealth, multi-state dispensing, and shared services to align with regulatory standards.
• Ensure policies are integrated into daily operations and maintain documentation to support audit readiness.
8. Incident Management and Reporting:
• Investigate compliance-related incidents, including medication errors, data breaches, and regulatory violations, ensuring accurate documentation and corrective actions.
• Report incidents to relevant authorities and collaborate with pharmacy staff to resolve issues and prevent recurrence.
9. Training and Education:
• Conduct ongoing compliance training for pharmacy staff, focusing on regulatory updates, PDMP protocols, telehealth requirements, and shared service compliance.
• Develop training materials and assess knowledge retention among staff to ensure adherence to best practices.
10. Reporting and Documentation:
• Maintain organized records of compliance audits, accreditation reports, PDMP logs, and incident investigations.
• Prepare compliance activity reports for the Director of Compliance and senior management, highlighting any operational risks or corrective actions.
11. Collaboration and Support:
• Act as the primary point of contact for compliance questions related to multi-state dispensing, telehealth, shared services, and accreditations.
• Liaise with external auditors, regulatory bodies, and accreditation organizations as needed to support compliance efforts.

Qualifications:

• Education: Bachelor's degree in healthcare, pharmacy, law, or a related field. Advanced degree or certification in compliance or pharmacy (e.g., Certified Pharmacy Compliance Officer, CHC) preferred.
• Experience: 3+ years of experience in pharmacy compliance, regulatory affairs, or healthcare compliance, with experience in PDMP oversight, telehealth, multi-state dispensing, and shared services.
• Skills:
• Strong knowledge of federal and state pharmacy regulations, including telehealth and multi-state dispensing.
• Experience with pharmacy accreditation standards, PDMP systems, and compliance software.
• Excellent analytical, organizational, and communication skills.
• Personal Attributes:
• Detail-oriented, proactive, and committed to ethical standards.
• Ability to work independently, maintain confidentiality, and demonstrate leadership.

Working Conditions:

• Schedule: Full-time; travel to pharmacy locations will be required quarterly.
• Environment: This role requires interaction in both pharmacy and office settings, with a strong focus on regulatory compliance, patient safety, and accreditation readiness.

Benefits/ Perks

Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. FREE COMPOUNDED MEDS to employees and immediate family members.

At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace.

Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.

Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.

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