Job Description

Job Description

Job Description

Field-Based Community Health Worker (Bronx & Westchester - Full-Time)

Position Overview:
We are seeking a compassionate and detail-oriented Care Management Coordinator to join a dedicated team serving members across the Bronx and Westchester County. This full-time, field-based role involves visiting members in their homes to complete brief wellness assessments, ensure appropriate services are in place, and support overall quality of care. This is an excellent opportunity for someone with a background in managed long-term care (MLTC), home care, or health plan operations.

Key Responsibilities:

• Conduct home visits to approximately 10 members per day, primarily in Westchester County

• Complete brief, structured in-home assessments (approx. 10 minutes per visit)

• Observe home environment (e.g., medication supply, food availability, general safety)

• Accurately document findings and enter data using electronic medical record systems

• Communicate effectively with members, caregivers, and interdisciplinary plan teams

• Monitor and report changes in member status or home environment to clinical staff

• Maintain timely scheduling and submission of visit logs and mileage reimbursements

• Attend office-based planning meetings on Mondays (Bronx location)

• Field visits conducted Tuesday through Friday

Schedule:
Monday-Friday, 9:00 AM - 5:00 PM

• Monday: In-office (Bronx) for scheduling and administrative tasks

• Tuesday-Friday: Field-based home visits

Qualifications:

• High school diploma or equivalent required; BA/BS preferred

• Valid NYS driver's license and access to a reliable vehicle (mileage reimbursed)

• 2-3 years of experience in a managed care or home care setting

• Familiarity with MLTC plans strongly preferred

• Strong communication and customer service skills

• Proficient with Microsoft Office and electronic documentation

• Able to read, write, and speak English fluently; Spanish strongly preferred

• Friendly, empathetic, and professional demeanor-especially when working with elderly or mentally vulnerable members

Ideal Candidate:

• Has prior experience in the home care industry or working with health plan vendors

• Feels confident conducting sensitive conversations over the phone and in person

• Can navigate cultural, developmental, and emotional needs of elderly populations

• Is organized, self-directed, and comfortable working independently in the field

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Job Tags

Full time, Work at office, Local area, Work from home, Monday to Friday,

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