Job Description

Chick-fil-A Enos Ranch Leadership Development Program

This program is designed to be a 2-3 year relationship with Chick-fil-A Enos Ranch that will give candidates experience in developing character, competency, and chemistry, which are vital in being part of the Chick-fil-A team. The ultimate goal of this program is to prepare candidates for Chick-fil-A’s corporate Leadership Development Program and a career with Chick-fil-A, either on corporate staff or as an operator.

You will work directly and under the supervision of the operator to accomplish the following:

Become an operational expert in both front of house and back of house responsibilities.

Recruit, interview, select, train, and develop the restaurant team.

Help grow sales and improve profitability.

Implement new systems and processes to improve efficiency

You will gain knowledge and experience in developing and implementing processes and procedures that help define Chick-fil-A’s critical success factors--Leadership, Sales and Brand Growth, Customer Experience, and Financial Stewardship.

Requirements and Skills

Minimum of two years of college or an Associates Degree with a plan for completing a Bachelor’s Degree prior to applying for Chick-fil-A’s Leadership Development Program. Tuition assistance may be available.

Ability to work full-time, overtime, and at any time

Excellent written and verbal communication skills

Ability to work on feet for hours at a time

Have reliable transportation

Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Hard working

Dependable

Honest

Team-player

Positive attitude & role model

Takes initiative

Works to serve others

Motivated to grow and to learn

Outgoing/friendly/patient

Detailed & keenly observant

Passion for procedural discipline

Able to lift 40 - 60 pounds on a consistent basis

Come to work each day ready to learn, grow, and achieve personal & team excellence

Participants will initially train as a Team Member in each area of the Restaurant in an effort to gain operational proficiency and build key relationships before stepping into a leadership role.

Operations experience

BOH, FOH, catering, off-site sales & promotional events, mobile on-demand, delivery, drive-thru, dining room, guest experience, inventory, food safety, food quality, facilities maintenance, equipment maintenance, Restaurant cleanliness, Team Member & guest safety, Restaurant security and special projects/events, etc.

Business experience

Operations management, finance & accounting, marketing & sales growth, social media, business development, culture & engagement, customer experience & hospitality, leadership development, scheduling & labor allocation, talent recruiting & acquisition, interviewing, human resources, training & development, inventory management, supply chain management, food cost systems, food safety systems, labor management, IT, R&D, security systems, pest prevention, insurance & benefits, Support Center interaction, 3rd party contractor/vendor management, construction, budgeting, delegation, systems & operations, event planning & execution, team leadership, personnel management, business management, project management, etc.

Growth in personal interviewing skills and in interviewing prospective candidates

Training and developing your team

Setting business goals

Developing business systems

Monitoring business progress and leading change as necessary

Self-development activities

What is the timeline of the program?

2 to 3 years duration

General timeline:

4-5 months training as a Back of House (BOH) AND Front of House (FOH) Team Member to learn all aspects of the Restaurant

2-6 months training as a BOH and/or FOH Shift Leader

4-6 months serving in Supervisor level leadership

6-12 months serving in Director level leadership

Starting pay is $20+ per hour for a 50-hour work week, to include all regular and overtime pay. 80 hours annual paid vacation, accrued from day one, but need to be employed for 6 month’s before use. Options for Simple/401K plan and health insurance

*Note: This timetable is a guideline for the pathway of leadership, and the periods of time are subject to change based on performance and the needs of the business.

How do I know the Leadership Development Program is right for me?

Looking for a self-paced, self-led leadership development program that will provide immeasurable opportunities for your career and self-development with one of the busiest and fastest growing franchises in the nation

You are led by your heart to serve others before serving yourself

Not afraid of hard work & getting your hands dirty

Want to grow as an individual, be mentored, learn & execute effective business practices, and participate in community development

It all starts with YOU!

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