Job Description

Job Description

At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.

PRIMARY PURPOSE:

Provides quality customer service by ensuring prompt, friendly, and courteous service. Performs food preparation, housekeeping and stocking duties.

ESSENTIAL DUTIES/FUNCTIONS:

• Provides quality customer service by greeting each customer in a prompt and timely manner
• Performs cashiering duties according to the Cash Control Policy
• Demonstrates complete understanding of menu items and explains them to customers accurately
• Prepares food neatly, and according to formula and Food Safety guidelines
• Follows food handling, safety and sanitation policies/procedures
• Follows security and safety policies/procedures
• Checks in new product in a timely manner
• Performs stocking duties to ensure sufficient supply throughout the shift
• Maintains a clean store environment by performing housekeeping duties

Daily Duties:

• Provides quality customer service by greeting each customer in a prompt and timely manner
• Performs food preparation
• Follows security and safety policies/procedures

Periodic Duties:

• Attends monthly store meetings
• Attends training classes

Occasional Duties:

• Checks in new merchandise in a timely manner
• Performs stocking and/or pricing duties in a timely manner
• Cleans food service equipment as needed
• Performs miscellaneous housekeeping duties as needed
• Assists in covering other locations as assigned
• Performs other duties as assigned

QUALIFICATION REQUIREMENTS:

Skills/Knowledge:

• Requires mathematical ability for proper cash handling
• Ability to provide prompt, friendly and quality customer service
• Ability to perform stock/inventory duties

Education/Training:

• High School Diploma or equivalent.
• Successfully completes Sales Associates Training Class.
• On the job training provided by the Manager and Assistant Manager.

Experience:

• None required

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Work Hours:

• Employment status may vary as follows:

Full-time Regular (35.00+hrs/week)

Part-time Regular (20.00+hrs/week)

Casual Employee (Less than 20.00 hrs/week)

• Sunday - Saturday availability
• Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard)
• Extended hours as assigned

Equipment use:

• Continuous use of the cash register, food service equipment, and safe
• Frequent use of oven, proofer, microwave, and cleaning supplies

MENTAL DEMANDS:

• Continuously requires attention to detail, concentration, alertness, and mathematical skills

PHYSICAL DEMANDS:

• Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.
• Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
• Seldom requires sitting, running and visiting/working at other sites.

COMMUNICATION DEMANDS:

• Continually talks to customers/clients and meets request of customers
• Frequently talks to co-workers and receives instructions
• Occasionally meets requests of co-workers
• Seldom talks to outside trade persons/vendors, talks on the telephone, trains/gives instructions and reads

WORKING CONDITIONS:

• Works indoors under regular store conditions
• Works outdoors under regular weather conditions as needed

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