Job Description

EDEN EAST Is a portfolio of skilled nursing. As an industry-leading provider of post-acute care, Eden East has been dedicated to changing the way healthcare is delivered. We are passionate about elevating and enhancing our employees as they are the core of the care and love we aim for, cultivating a family-like environment to ensure our residents are treated like family.

Edenbrook Second Avenue, an Assisted Living facility under the Eden Senior Care network, is currently hiring a Business Office Manager Assistant.

Position: Business Office Manager Assistant

In this role, you will support the Business Office Manager and Administrator in the execution of day-to-day administrative, billing, and financial operations. This position plays a key part in ensuring compliance, accuracy, and efficiency across resident billing, records management, and communication with residents and families.

Key Responsibilities:

Business Office Support:

• Assist in maintaining resident and business office files
• Support resident billing processes and respond to basic billing inquiries
• Help manage and update the ancillary charge worksheet weekly
• Assist with deposit preparation and ensure timely documentation
• Help issue delinquent notices and support collection tracking
• Assist in processing lease renewals and updating contact/POA information
• Maintain confidentiality of financial and resident information
• Track and reconcile petty cash transactions as directed by the Business Office Manager

Daily Administrative Tasks:

• Run and save PCC Action Summary reports under guidance
• Update the Rent Roll for admissions and rate changes
• Enter and verify AR tab information in PCC for new admissions
• Upload and log Medicaid authorization documents
• Check and return voicemails; document all communication in PCC
• Support the preparation of deposits and update internal trackers

Routine and Monthly Support Tasks:

• Help review the Aging Report and identify missing private payments
• Attend weekly meetings with the Business Office Manager to review balances and authorizations
• Assist with Medicaid authorization tracking and renewal coordination
• Maintain resident trust records and ensure balances match PCC entries
• Support month-end tasks including billing prep, mailing statements, and working with the AR team

Qualifications:

• 1–2 years of experience in finance, bookkeeping, accounts receivable, or administrative support (healthcare or senior living preferred)
• Strong attention to detail and organizational skills
• Familiarity with PCC or willingness to learn electronic billing software
• Ability to work independently and collaboratively
• Professional, respectful communication with residents, families, and team members

Why Join Edenbrook Second Avenue?

• Supportive leadership and a compassionate team culture
• Opportunity to make a real impact in residents’ lives
• Competitive wages and growth potential within the Eden Senior Care network

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