Job Description

! NOTICE !

This position requires presence onsite at our headquarters in the Kansas City metro area. Candidates must also be legally authorized to work in the United States.

The Ideal Candidate

Please note, we are not looking for someone with a data analytics background.

Job Brief

We are searching for an Associate Software Business Analyst to join our team and play a key role in the success of our software development projects. This position offers a significant opportunity to contribute directly to the development and delivery of high-quality software, working alongside our experienced software engineering team.

This position is primarily focused on the delivery of user interface and user-experience-based software. While data does play a small part, the nature of the requirements gathered are around providing user-friendly utility.

Detail

Work Location: Headquarters, Shawnee, KS

Department: Software Engineering

Job Type: Full-time in-person

Reports to: Software Engineering Manager

What We Do

Schier’s Software Engineering team is responsible for the daily development and monitoring of various custom and self-managed software products. Most software maintained by our team was built completely in-house by our team of capable software developers, which includes Schier’s website and all other supporting services and systems. Our software team aims to further solidify Schier as the leader in both grease interceptor construction and digital customer experience.

The following bullet(s) describe the essence of this role:

• Based on project goals, collaborate with project stakeholders and the software engineering team to gather project requirements and deliverables.
• Provide context to project tasks based on discussions, interviews, and workshops conducted with all concerning parties.
• Lead project/task grooming sessions to unearth tasks to be completed that contribute to the solving of the project goals.
• Proactively identify and resolve issues with internal projects and software, while handling increasingly more complex projects and tasks.
• Guiding and mentoring junior business analysts and team members, providing training and support, and fostering professional development.

The following bullets describe typical daily weekly functions of this role:

• Project Discovery and Grooming Workshops: Preparing and facilitating workshops with both stakeholders and Software Engineering team members to discover and refine the necessary tasks to fulfil project goals.
• Analyzing Requirements: Analyzing gathered requirements to identify inconsistencies, gaps, and conflicts. This may involve collaborating with stakeholders to clarify ambiguities or resolve conflicts.
• Process Modeling: Creating basic process models (e.g., flowcharts, mind maps) to visually represent business processes and system workflows.
• Creating User Stories: Writing user stories that are concise, clear, and easily understood by developers and other team members. While the format is not strictly governed, the task’s assignee should have a complete picture of the requirements to complete it effectively and efficiently.
• Training and Development: Participating in training sessions and workshops to improve product, industry, and customer awareness.
• Documentation: Developing precise and succinct requirement documentation through diverse methods including user stories, use cases, process diagrams, and data models.
• Decision-making: Make sound and timely decisions, even under pressure, and justify those decisions to stakeholders.

Required Qualifications for this role:

• Bachelor’s degree 
• A minimum of 5 years of progressively responsible experience managing software development projects, consistently demonstrating successful project analysis and delivery.
• Significant understanding of software development technologies and processes, allowing effective communication and collaboration with technical teams. While not requiring coding, the ability to understand technical challenges and contribute to technical discussions is crucial.
• Excellent written and verbal communication skills, including the ability to clearly and concisely convey complex information to both technical and non-technical audiences. This also includes the ability to skillfully navigate disagreements and conflicting priorities among stakeholders while still achieving a positive outcome.
• Experience working effectively with various teams across different departments (e.g., engineering, design, marketing, sales)
• Diverse and detailed experience with pre, post, and mid-project meetings and rituals (post-mortem, grooming, etc), with the ability to customize a process to the requirements of each project.
• Ability to work effectively as part of a team and collaborate with colleagues from various departments.
• Proficiency in using project management software (like ClickUp, Jira, Asana, etc)
• Proficiency in using process (mind) mapping tools (like ClickUp, Miro, Lucid, etc)

Preferred Qualifications for this role:

• Certifications in specific management methodologies (SCRUM) are a plus
• Data analysis skills may be helpful on some projects
• Comfort with performing application testing to aid in quality assurance
• Experience managing external vendors and contractors effectively
• Experience with CDP (Customer Data Platform) instrumentation and configuration
• Experience working in a lean manufacturing environment
• Experience with relational databases and APIs (REST and GraphQL) is a plus

Other benefits provided for this role:

• Opportunities for health, dental, vision, pet and life insurance coverage
• Profit sharing
• 401(k) safe-harbor 
• PTO policy that promotes a healthy work/life balance
• Computer and other equipment for your in-office workstation
• 100% Employee Owned Stock Ownership Program (ESOP)

What Schier Does

Schier is the leading manufacturer of grease interceptors for commercial kitchens in the United States. While you may have never heard our name, odds are great that you've walked over the top of one of our products --  probably today . Over the last 20 years, we have earned the reputation as the product and knowledge leader in our field. By blocking food waste from the sewer and preventing damage, we not only extend the life of sewers and save taxpayers tens of millions of dollars annually but also contribute to a healthier and cleaner environment.

Working at Schier

We are thorough in the consideration and design of our jobs so that they are challenging, stable, and directly connected to company success. Our compensation approach is informed by our employee-service focus, and balances time-off, pace, pay, and benefits, including the unique wealth-building opportunity of our 100% ESOP structure. Our managers provide a transparent and information-rich environment that encourages employees to be more and more self-directed. The result is a culture that is found on the best teams - undramatic, good-natured and highly successful.

You will fit our culture if your friends describe you as:

• Humble (we value this trait first and foremost)
• Self-motivated (our employees own stock in the company, we’re all entrepreneurs who pull our own weight)
• Low-maintenance (emotionally intelligent, great on a team)
• Any offer of employment with Schier is contingent on a successful criminal background check and drug screen. If you are interested in this position, please email your resume to: careers@schierproducts.com

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