Job Description

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Activities Program

• Assist in maintaining a balanced resident centered activity program for the Sunrise community following the Activity Program Guidelines, Programming Guide(s), and direction from immediate supervisor.


• Assist in preparing the activity calendar and newsletter with the coordination of immediate supervisor.


• Conduct and/or assist with planned resident activities, programs, and services throughout the community.


• Assist, invite, and encourage residents to participate in activities.


• Assist residents to and from the activity areas when necessary.


• Record and document resident participation if required by federal, state/provincial, and local laws and regulations.


• Maintain activity areas in an orderly manner.


• Assist in maintaining an inventory of activity and programming supplies, games, programs, and craft services.


• Assist with the network contacts and relationships and assist with arranging for speakers from community groups/organizations to provide educational, social, and engaging activities and support for the residents.


• Responsible for daily care of any animals and/or plants within the activities program and services.

Volunteer and Community Focus

• Assist with and support the networking actions for retaining a volunteer base and maintaining a relationship with local businesses, organizations, and schools under the leadership of immediate supervisor.


• Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise and state/province specific standards.


• Work with volunteers and oversee their activities as needed.


• Involve families, residents, and community volunteers to participate as a regular part of the activity program as directed by immediate supervisor.

Resident Focus

• Review, read, notate, and initialize the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral changes as well as activities information.


• Practice positive resident relations following our Sunrise Shared Values, respond to resident requests, and direct resident feedback and requests to immediate supervisor.


• Review the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Resident Profile and Addendums for every new resident.


• Assist to ensure each resident’s Memory Box is completed within two (2) weeks of move-in.


• Maintain and protect the confidentiality of resident information at all times.

Quality Assurance and Regulatory Compliance

• Understand and demonstrate proficiency with the Quality Assurance Process (QA) and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service delivery as measured in the QA process.


• Partner with community team to ensure community follows all federal, state/provincial, and local laws, regulations, and Sunrise quality standards for resident care and services.


• Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health.

Risk Management and General Safety

• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety, promote Risk Management programs and policies, and adhere to safety rules and regulations.


• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.

Training and Contributing to Team Success

• Participate as a member of a team and commits to working toward team goals.


• Demonstrate in daily interactions with others, our Team Member Credo.


• Commit to serving our residents and guests through our Principles of Service.


• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.


• Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.


• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.


• Perform other duties as assigned.

Core Competencies

• Ability to handle multiple priorities


• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations


• Competent in organizational and time management skills


• Demonstrate good judgment, problem solving and decision-making skills


• Ability to make responsible choices and decisions and act in a resident’s best interest


• Ability to work semi-independently without direct supervision by following community procedures and guidelines and follow through on assigned tasks

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• One (1) year job related experience preferred in senior living communities


• Maintains a current applicable driver’s license to drive Sunrise vehicles provided with an acceptable driving record in accordance with applicable regulations and Sunrise policy


• Completion of Driver Training may be required and/or certificates available per regulations and laws as applicable


• Ability to lead activities and motivate volunteers and fellow team members for their involvement in social events and various scheduled social activities


• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications


• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training

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